Senior Presales Engineer, Cloud

About this role

Title: Sr. Presales Engineer, Cloud
Location: Remote

Sapiens is seeking an experienced Sr. Cloud Solutions Engineer to support our North American Go-to-Market (GTM) organization.

This is a customer-facing technical and commercial role that works closely with Sales throughout the opportunity lifecycle. The Cloud Solutions Engineer serves as a bridge between the customer, Sales, Product, Engineering, Security, Delivery, Finance, Pricing, and other internal teams required to develop a complete solution.

The successful candidate will combine strong cloud and SaaS knowledge with commercial awareness, excellent communication skills, and the ability to coordinate complex opportunities across a global organization. This role is part of the Go-to-Market organization and will primarily support North American opportunities while collaborating extensively with global teams.

Key Responsibilities:
Sales & Opportunity Support

• Partner with Sales throughout the opportunity lifecycle as the primary Cloud Solutions Engineering resource for SaaS, Agentic AI and cloud-related discussions.

• Lead technical discovery to understand customer operational objectives, architecture, security considerations, operational requirements, and cloud strategy.

• Support complex enterprise opportunities involving multiple Sapiens products, platforms, and technical dependencies.

• Serve as a trusted technical advisor to Sales and customer stakeholders throughout evaluation, proposal, and contracting activities (participating in contract negotiating).

Proposals, Presentations & Deal Support

• Support RFP, RFI, and other formal proposal processes, including cloud, SaaS, infrastructure, security, and architecture responses.

• Develop and deliver customer-facing presentations, solution workshops, architecture discussions, and demonstrations of Sapiens cloud and SaaS capabilities.

• Communicate complex technical concepts effectively to audiences ranging from engineers and architects to business leaders and executives.

• Participate in technical and commercial contract discussions related to SaaS and cloud services.

• Help identify material deviations from standard SaaS and cloud operating models before contractual commitments are made.

Cloud Solution Design & Technical Discovery

• Facilitate technical discovery sessions and workshops with customer architecture, infrastructure, security, operations, and executive teams.

• Explain Sapiens SaaS and cloud capabilities, including infrastructure, environments, networking, security, resiliency, monitoring, disaster recovery, and operational models.

• Support customers evaluating cloud migration and SaaS transformation strategies.

• Coordinate with Product, Cloud Engineering, Security, Professional Services, and other subject-matter experts to resolve complex technical requirements.

Commercial & Pricing Support

• Develop cloud cost models and commercial inputs for new opportunities, expansions, migrations, and contractual changes.

• Translate technical requirements into infrastructure, services, third-party components, environments, and operational assumptions required to support commercial pricing.

• Partner with Pricing, Finance, Sales, and other stakeholders to ensure cloud-related assumptions and costs are accurately represented in customer proposals.

• Support scenario modeling when technical or commercial requirements change.

• Clearly document assumptions, dependencies, exclusions, and factors that may materially affect solution cost or delivery.

Cross-Functional Collaboration & Continuous Improvement

• Work extensively across Sapiens' global organization, including Sales, Product, Cloud Engineering, Security, Professional Services, Finance, Pricing, Legal, and Customer Success.

• Act as an orchestrator for complex opportunities where inputs from multiple technical and business functions are required.

• Contribute to improving and standardizing Cloud Solutions Engineering processes, tools, documentation, and reusable solution assets.

• Maintain current knowledge of cloud architecture, SaaS operating models, cybersecurity, AI, and other technologies relevant to Sapiens solutions.

• Identify opportunities to improve speed, consistency, and scalability through standardization, automation, and AI-enabled tooling.

Skills & Requirements:

• 5+ years of experience in Solutions Engineering, Sales Engineering, Cloud Architecture, technical pre-sales, or a related customer-facing technology role.

• Experience supporting RFP/RFI responses, proposals, and contractual discussions.

• Strong customer-facing presentation, discovery, workshop facilitation, proposal-writing, and written communication skills.

• Experience supporting enterprise B2B software, SaaS, or cloud solutions; complex enterprise software experience strongly preferred.

• Strong cross-functional collaboration skills and the ability to coordinate information across a large, distributed organization.

• Strong understanding of public cloud and SaaS architecture, including infrastructure, networking, security, environments, resiliency, monitoring, and operational considerations.

• Experience presale solutions on Microsoft Azure or AWS.

• Ability to translate technical requirements into assumptions, dependencies, and commercial inputs.

• Experience supporting complex enterprise sales cycles involving multiple technical and business stakeholders.

• Ability to manage multiple opportunities simultaneously and respond effectively in a fast-moving sales environment.

• Strong analytical skills and comfort working with financial models, cloud cost models, spreadsheets, and commercial assumptions.

• Ability to communicate effectively with both deeply technical audiences and senior business stakeholders.

• Demonstrated curiosity and commitment to continuous learning, particularly across cloud, SaaS, security, and AI technologies.

Preferred Qualifications

• Experience supporting enterprise…