Senior Partner Success Manager, Airline & Car Rental Partnerships

About this role

<div class="content-intro"><h3><strong>About Engine<br></strong></h3> <p>At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.</p> <p>To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.</p> <p>More than 30,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.</p> <p>Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.</p></div><p><strong>About Engine </strong></p> <p>At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. </p> <p>We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place. </p> <p>To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. </p> <p>More than 20,000 companies rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive and growing rapidly, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience. </p> <p>Backed by Telescope Partners, Blackstone, Elefund, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, including honors such as the Deloitte Fast 500 and Built In’s Best Places to Work. </p> <p> </p> <p><strong>About the Role </strong></p> <p>As <strong>Partner Success Manager, Airlines & Car Rental</strong>, you will own a portfolio of airline and car rental partner relationships - serving as the day-to-day point of contact responsible for partner health, performance optimization, and commercial execution. </p> <p>Reporting to the Sr. Director of Airline & Car Rental Partnerships, you will manage the operational rhythm of Engine’s air and car rental supply: tracking partner performance, coordinating issue resolution, supporting commercial negotiations, and ensuring partners are activated and performing against plan. </p> <p>This is not a strategy-setting role - it is a hands-on execution and relationship management role that requires strong organizational skills, commercial awareness, and the ability to operate effectively across internal and external stakeholders. You will work closely with</p> <p>Product, Engineering, Pricing, and Operations to translate partnership goals into delivered outcomes. </p> <p>Because this is a strategic accounts book, you will engage directly with senior airline and car rental executives. We’re looking for someone who can be a credible, trusted partner externally while driving disciplined execution internally. </p> <p> </p> <p><strong>What You’ll Do:</strong></p> <ul> <li>Manage a portfolio of airline and car rental partners as the primary operational point of contact, owning relationship cadence, QBRs, performance reviews, and escalations.</li> <li>Monitor partner performance against key metrics (coverage, attach rates, booking volume, margin) and proactively identify opportunities to improve performance and drive growth.</li> <li>Drive partner onboarding and activation for new agreements, ensuring a seamless transition from signed deal to live integration.</li> <li>Partner cross-functionally with Product, Engineering, Pricing, and Operations to resolve issues, improve partner experience, and unblock growth.</li> <li>Support the Sr. Director with commercial negotiations by preparing materials, tracking deal terms, and ensuring strong follow-through.</li> <li>Identify expansion opportunities within existing partnerships and provide data-driven recommendations to increase partner value.</li> <li>Maintain accurate partner documentation, records, and pipeline tracking while staying informed on travel industry trends and evolving distribution models.</li> </ul> <p> </p> <p><strong>What We’re Looking For:</strong></p> <ul> <li>4+ years of experience in partnerships account management, partnerships, relationship-driven sales, or a similar partner-facing role.</li> <li>Strong organizational and project management skills with the ability to manage multiple partner workstreams…