Senior Manager, TD Auto Finance Major Accounts (US)

About this role

Work Location:
Jacksonville Beach, Florida, United States of AmericaHours:
40Pay Details:
$115,440 - $173,160 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial BankingJob Description:
This role is responsible for developing, managing, and growing TD Auto Finance's largest and most complex strategic dealer relationships. This role serves as the primary relationship owner for key national automotive groups, commercial syndication partners, and designated strategic accounts, driving business growth, portfolio performance, operational effectiveness, and long-term profitability. This role leads executive-level relationship management efforts, coordinates cross-functional initiatives, and serves as a trusted advisor to internal and external stakeholders. The role influences business strategy through market insights, performance analysis, and partnership development while ensuring adherence to regulatory, risk, legal, and governance requirements.

Depth & Scope:

• Serves as the primary relationship/sales leader for TD Auto Finance's largest and most complex dealer groups (major accounts), strategic partnerships, and remaining commercial syndication relationships

• Develops, grows, and retains high-value client relationships that drive revenue, portfolio growth, profitability, and long-term business objectives while maintaining alignment with TD's risk appetite and governance standards

• Establishes and maintains executive-level relationships with dealer ownership groups, strategic partners, lending institutions, and internal leaders to identify business growth opportunities

• Develops and executes account strategies, conducts regular business reviews, and provides insights and recommendations to improve portfolio performance and customer satisfaction

• Identifies, prospects, and onboards new strategic relationships and business opportunities that support organizational growth objectives

• Leads complex negotiations involving dealer agreements, program terms, amendments, strategic initiatives, and commercial partnership arrangements

• Collaborates across Product, Pricing, Sales, Credit, Risk, Legal, Operations, Servicing, and other business partners to deliver customized solutions and strengthen client relationships

• Monitors portfolio performance, industry trends, competitive activity, and market conditions to identify risks, opportunities, and emerging business needs

• Exercises independent judgment in evaluating business opportunities, developing solutions, resolving escalated issues, and recommending actions that protect and enhance relationship value

• Coordinates internal resources to deliver exceptional service, resolve complex operational and customer issues, and maintain strong partner satisfaction

• Ensures compliance with applicable regulatory requirements, internal policies, contractual obligations, and governance standards

• Contributes to business planning, process improvements, and strategic initiatives while influencing decisions across multiple stakeholder groups

• Provides subject matter expertise, coaching, mentoring, and guidance to colleagues and business partners

• Operates with a high degree of autonomy and accountability while managing multiple priorities and representing TD Auto Finance with senior internal and external stakeholders

Education & Experience:

• Bachelor's degree or equivalent experience required

• 8+ years of progressive experience in automotive finance, retail and/or commercial auto lending/syndications, relationship management, sales leadership, financial services, or related fields

• Demonstrated experience managing complex strategic relationships and large portfolios

• Strong understanding of indirect auto lending, credit administration, and risk management

• Experience working with executive stakeholders and influencing business outcomes across multiple functions

• Proven ability to lead complex negotiations, strategic initiatives, and enterprise-wide collaboration efforts

• Advanced analytical, presentation, and relationship management skills

• Possesses exceptional communication and influencing skills, effectively engaging executive leaders, strategic partners, and cross-functional stakeholders to drive alignment, resolve complex issues, and advance business objectives

Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional

• International Travel – Never

• Performing sedentary work – Continuous

• Performing multiple tasks – Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds – Occasional

• Sitting – Continuous

• Standing – Occasional

• Walking – Occasional

• Moving safely in confined spaces – Occasional

• Lifting/Carrying (under 25 lbs.) – Occasional

• Lifting/Carrying (over 25 lbs.) – Never

• Squatting – Occasional

• Bending – Occasional

• Kneeling – Never

• Crawling – Never

• Climbing – Never

• Reaching overhead – Never

• Reaching forward – Occasional

• Pushing – Never

• Pulling – Never

• Twisting – Never

• Concentrating for long periods of time – Continuous

• Applying common sense to deal with problems involving standardized situations – Continuous

• Reading, writing and comprehending instructions…