Senior Manager, Sales Account Management (Specialty Chemicals)

About this role

Job Title:
Senior Manager, Sales Account Management (Specialty Chemicals)Job Description:

The Role
Across industries, specialty chemicals are driving advances in performance, purity, and efficiency. Entegris is leading this shift, expanding rapidly into high‑growth Specialty chemicals markets—including Life Sciences, Advanced Catalysts, and Semiconductor applications—to support the world’s most innovative manufacturers.
To accelerate this momentum, we are seeking a Senior Manager, Sales Account Management to join an empowered, growth‑focused team driving customer success and market expansion. This position may be based in Ambler or potentially remote within the Central or East Coast regions of the United States.
The new leader will play a key role in advancing a high‑growth business within Entegris. As the primary point of engagement for Specialty Chemicals across non‑semiconductor markets, this role focuses on developing and expanding long‑term customer relationships, enabling Entegris to achieve revenue, profitability, and market‑share goals in targeted specialty chemical segments.
This position will be based remotely on the East Coast- ideally in Pennsylvania or Massachusetts.
The Role:
Across industries, specialty chemicals are driving advances in performance, purity, and efficiency. Entegris is leading this shift, expanding rapidly into high-growth Specialty chemicals markets—including Life Sciences, Advanced Catalysts, and Semiconductor applications—to support the world’s most innovative manufacturers.
To accelerate this momentum, we are seeking a Senior Account Manager to join an empowered, growth-focused team driving customer success and market expansion. This position may be based in Ambler or potentially remote within the Central or East Coast regions of the United States.
The Senior Account Manager will play a key role in advancing a high-growth business within Entegris. As the primary point of engagement for Specialty Chemicals across non-semiconductor markets, this role focuses on developing and expanding long-term customer relationships, enabling Entegris to achieve revenue, profitability, and market-share goals in targeted specialty chemical segments.
What You’ll Do

Lead annual territory and account planning processes, establishing growth strategies, investment priorities, and success metrics aligned with business objectives.

Serve as a strategic advisor to business leadership by providing market intelligence, customer insights, and competitive analysis that influence commercial decision-making.

Develop and present business reviews to senior leadership, highlighting performance against targets, market opportunities, risks, and recommended actions.

Act as a commercial leader within the organization, partnering with Product Management, R&D, Operations, and Finance to influence portfolio priorities and long-term growth initiatives.

Identify and assess expansion opportunities across adjacent markets, applications, and customer segments to support long-term revenue growth.

Lead strategic customer engagement plans with executive stakeholders to strengthen partnerships, increase customer loyalty, and drive multi-year growth opportunities.

Champion commercial excellence by sharing best practices, coaching team members, and driving consistent use of strategic account management methodologies.

Influence pricing, investment, and resource allocation decisions through data-driven recommendations and business case development.

Own and grow a defined book of business with full accountability for revenue, profitability, and customer retention

Proactively identify and mitigate account risks, ensuring high customer retention and long-term partnership stability

Lead contract renewal strategies, including pricing, term negotiations, and long-term commercial agreements

Influence senior leadership decision-making by providing data-driven insights on customer trends, risks, and growth opportunities

Prioritize accounts and opportunities based on revenue potential, strategic value, and return on investment to optimize resource allocation

Develop and execute competitive account strategies to defend market share and expand positioning within key customers

Provide mentorship and guidance to junior team members, sharing best practices in account management and strategic selling

Serve as the escalation point for critical customer issues, ensuring timely resolution and protection of strategic relationships

Own a territory/portfolio with primary markets in medical and pharmaceutical chemistry customers (including CDMOs, pharmaceutical companies, medical device manufacturers, and oligo/phosphonamidite supply chains), and secondary markets in specialty applications utilizing metallocene catalysts.

Create and maintain account plans by mapping decisionmakers, identifying growth levers, assessing risks, and analyzing competitors; own revenue targets and pipeline development while driving product line growth and margin expansion.

Build multi-level relationships (procurement, process development, ER&D, manufacturing, QA/RA, supply chain) to expand share of wallet and win new programs.

Lead opportunities from discovery to close: needs analysis, technical scoping, trial plans, proposal, negotiation, contracting.

Maintain accurate CRM pipeline and forecasts (volume, revenue, margin) by SKU/family and by program stage; deliver quarterly and annual targets. Keep CRM hygiene high (contacts, activities, opportunity stages, forecasts).

Champion disciplined commercial excellence, including value-based pricing and margin optimization.

Support continuous improvement across commercial processes, including forecasting, change control, and customer communication.

Protect margin through disciplined value pricing, messaging (purity, consistency, documentation, change-control rigor, service) and mix management.

Lead and coordinate Customer Service activities across SC plants, ensuring timely order…