Senior Manager, QA

About this role

<div class="content-intro"><h3><strong>About Ethos</strong></h3> <p>Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.</p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>About the role:</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We are looking for a Test Engineering Leader who has operated in a high-growth startup transitioning into a late-stage, mature technology organization. The ideal candidate is an operator who has solved real-world quality challenges in a fast-paced, experimentation-driven environment where architectures and processes are constantly evolving. </span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">This leader will be responsible for scaling test engineering capabilities, embedding quality into the development culture, and ensuring that velocity and experimentation do not come at the cost of reliability. They should inspire both test and dev teams to be ambitious about quality while maintaining an agile and pragmatic approach. <strong><br></strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Duties and Responsibilities:</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Strategy & Leadership</strong> </span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Define and execute the test engineering strategy to support a rapidly evolving architecture. </span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Establish scalable, automated testing frameworks that keep up with continuous releases and experimentation. </span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Collaborate closely with engineering, product, and platform teams to embed quality as a first-class concern. </span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Champion shift-left testing principles and empower engineers to own quality. </span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Process & Culture</strong> </span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Drive a culture of quality ownership across development teams. </span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Balance automation, exploratory testing, and manual testing where necessary, ensuring optimal coverage. </span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Introduce infrastructure and tooling to enable better test reliability, particularly in complex distributed systems. </span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Establish metrics-driven quality improvement—measuring defect rates, test stability, and release confidence. </span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Scaling & Team Development </strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Build and mentor a high-performing test engineering team that partners effectively with development teams. </span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Ensure that test engineers act as force multipliers, not bottlenecks, by enabling self-service testing tools. </span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Foster collaboration between test and dev teams to ensure early detection of issues and reduced cycle times. </span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;…