Senior Manager, Protective Operations

About this role

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role:

Crusoe is building the infrastructure that powers the AI revolution. As our global footprint expands across data centers, power generation, manufacturing, construction sites, and corporate offices — and as the visibility of our executives and the stakes of our operations continue to rise — the ability to protect our people wherever the business takes them is increasingly critical.

The Senior Manager, Protective Operations will lead Crusoe's executive protection and protective operations programs globally, providing risk-based protection for executives, employees, travelers, and company operations. You will serve as the company's subject matter expert for executive protection, travel risk, protective intelligence, threat management, and sensitive security investigations.

This role will join Crusoe's growing Physical Security organization at a formative moment. You will shape the standards, protocols, vendor network, and operating rhythm that supports Crusoe's expanding global footprint — working closely with the GSOC, the Senior Physical Security Intelligence Analyst, People, Legal, Communications, Information Security, Facilities, and business leaders to identify risk and translate intelligence into effective protective measures.

The ideal candidate brings experience from U.S. Secret Service, Diplomatic Security Service, high-end executive protection, special operations, or protective details at the national or diplomatic level, and has translated that tradecraft into corporate Protective Operations leadership. You know how to protect people without unnecessarily disrupting the business, and you know how to lead a program that scales.

What You'll Be Working On:

Executive Protection Program Leadership

- Lead Crusoe's global Executive Protection program, including executive travel, residential considerations, ground transportation, advance work, event coverage, and protective operations

- Develop risk-based protection strategies based on threat, exposure, location, activity, and other relevant factors rather than title alone

- Lead security planning for executive appearances, media engagements, conferences, town halls, board activities, major company events, and other high-profile engagements

- Establish and maintain the standards, protocols, and tradecraft discipline expected of a world-class corporate protection program

Travel Risk Management

- Own the Travel Risk Management program, establishing processes for pre-travel risk assessment, traveler briefings, high-risk travel, escalation, emergency support, and traveler assistance

- Conduct advance work and security assessments for domestic and international travel, including hotels, venues, transportation, routes, medical capabilities, and contingency planning

- Build the duty-of-care framework and escalation procedures that protect Crusoe travelers wherever the business sends them

Protective Intelligence Partnership

- Partner closely with the Senior Physical Security Intelligence Analyst and the GSOC to translate protective intelligence into protective action — movement planning, principal protection decisions, advance planning, and threat response

- Shape the intelligence requirements and collection priorities that support protective operations

- Operationalize protective intelligence products into daily decisions, travel decisions, and event planning

Threat Assessment and Management

- Establish and support threat assessment and management processes for workplace violence, threatening communications, stalking, harassment, fixated individuals, concerning behavior, and other potential threats

- Partner with HR, Employee Relations, Legal, and the Intelligence Analyst on threat cases requiring coordinated response and protective action

- Apply structured behavioral threat assessment methodologies to differentiate legitimate threats from noise

Sensitive Security Investigations

- Lead or support sensitive security investigations involving threats, theft, misconduct, unauthorized access, insider risk, security incidents, and suspected fraud in partnership with Legal, People, Internal Audit, Information Security, and other stakeholders

- Support elevated-risk employee matters, including sensitive terminations, credible threats, domestic violence concerns affecting the workplace, and other situations requiring additional protective measures

- Maintain investigative discipline, chain of custody, and reporting standards appropriate to the sensitivity of each matter

Site and Geographic Risk Assessment

- Conduct geographic and site security risk assessments in support of new markets, potential company locations, major projects, and business expansion

- Evaluate country, city, neighborhood, and site-level risks including…