Senior Manager of Clinical Product

About this role

About Us

InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care.

TeamInStride Health: Our Core Values

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Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated.

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Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation.

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Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset.

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Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters.

About the Role
The Senior Manager of Clinical Product is a clinical expert within our Clinical Product team, responsible for developing, maintaining, and continuously improving InStride’s therapy content, training, and protocols to ensure they are effective, evidence-based, and best in class. Reporting to the Director of Clinical Product, this person pairs deep expertise in the treatment of pediatric anxiety, OCD, and related disorders with a passion for building scalable, evidence-based clinical content, training and AI-enabled tools.
This is a high-impact, growth-oriented role. The Senior Manager of Clinical Product plays a key role in supporting organizational growth by preparing our clinical product for expansion into new ages, payers (e.g., Medicaid), and conditions; driving external dissemination that builds our clinical reputation and reach; and equipping our care team to treat the most complex presentations with confidence and fidelity. AI is a core part of the role. The Senior Manager of Clinical Product will help lead the responsible and innovative integration of AI into clinical care, shaping tools, training, and protocols that make our care team more effective and our care more scalable. The SME serves as a trusted subject matter resource and collaborative partner across Clinical Product, Clinical Operations, Business Development/Marketing, and Tech Product. This is a force-multiplier role: by raising the clinical capability of the entire care team and building scalable content, training, and AI tools, the Senior Manager of Clinical Product extends the reach of our clinical expertise across every patient we serve, ensuring that as InStride grows, it grows with quality rather than at the expense of it.
Responsibilities
Subject Matter Expertise

• Serve as an internal expert on the InStride care model and evidence-based practices for anxiety, OCD, and related disorders as well as frequently co-occurring conditions.

• Act as a trusted clinical resource and innovator for specialty content, supporting both internal teams and external stakeholder collaboration.

• Stay current with emerging best practices and rapidly integrate cutting-edge approaches so InStride’s clinical product remains best in class.

Supporting Growth: External Clinical Content & Thought Leadership

• Produce, review and coordinate evidence-based clinical content for external audiences, including blogs, webinars, thought leadership, website content, and other educational resources, in partnership with the Growth team.

• Partner with the Growth team to ensure InStride’s clinical offerings are represented accurately and compellingly in external materials, including clear articulation of appropriate patient populations, clinical indications, and how each offering fits within InStride’s broader care model.

• Represent InStride’s clinical work in PR opportunities and external partner meetings, consulting colleagues when a topic sits outside your zone of expertise.

Supporting Growth: Expansion Readiness

• Prepare clinical content, protocols, and training to support planned expansions into new age bands, payers (e.g., Medicaid), and conditions, so InStride can enter new markets and unlock new revenue while growing without compromising clinical quality.

• Tailor evidence-based content across the developmental span, from young children to young adults, and adapt it for new populations as we expand.

• Provide clinical expertise to support the evaluation and development of new populations and conditions that align with InStride's care model and evidence base.

Equipping the Care Team for Complex Presentations

• Build and continuously improve the training, protocols, and clinical resources that enable InStride’s care team to treat the most complex, high-acuity, avoidance-driven presentations of anxiety, OCD, and related disorders with confidence and fidelity.

• Design and deliver ongoing care team training that raises clinical capability across therapists, exposure coaches, and psychiatrists as we own increasingly complex cases.

• Strengthen care team confidence and consistency in treating high-acuity cases, reducing avoidable escalations, dropouts, and refer outs, and supporting clinician retention by equipping providers to succeed with hard cases.

• Serve as a go-to clinical resource for supervisors and care team leaders when complex-case or specialized expertise is needed, and translate emerging research into practical, usable guidance for front-line providers.

Advancing AI Clinical Intelligence in Care

• Help lead the responsible and innovative integration of AI into clinical care, partnering closely with Tech Product to shape tools and…