Senior IT Administrator

About this role

<div class="content-intro"><p><span class="TextRun SCXW107525881 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW107525881 BCX8">At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are </span><span class="NormalTextRun SCXW107525881 BCX8">immediately</span><span class="NormalTextRun SCXW107525881 BCX8"> at risk. </span><span class="NormalTextRun SCXW107525881 BCX8">We are the global leader in </span><span class="NormalTextRun SCXW107525881 BCX8">xOT</span><span class="NormalTextRun SCXW107525881 BCX8"> cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand </span><span class="NormalTextRun SCXW107525881 BCX8">what is</span><span class="NormalTextRun SCXW107525881 BCX8"> at stake</span><span class="NormalTextRun SCXW107525881 BCX8">. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.</span></span><span class="EOP Selected SCXW107525881 BCX8" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":120,"335559739":160,"335559740":360}"> </span></p></div><p><strong><span data-contrast="auto">About the Role</span></strong><span data-contrast="auto">:</span><span data-ccp-props="{}"> </span></p> <p><span data-ccp-props="{}"><span class="TextRun SCXW263460940 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW263460940 BCX0">As our footprint expands across the UK, Western Europe, and the Middle East, our IT Administration team is extending follow-the-sun coverage into UK business hours to complement our existing APAC presence. You will be the front-line and second-line IT presence for our UK/EU and broader EMEA colleagues — provisioning and supporting endpoints, running joiner/mover/leaver processes, managing identity and access, and delivering Tier 1 and Tier 2 support through Jira Service Management. You will also contribute to global IT projects and help integrate newly acquired teams onto Dragos standards. This is a hands-on role for someone who thrives in a fast-moving, security-conscious environment.</span></span></span></p> <p><strong><span data-contrast="auto">Responsibilities</span></strong><span data-contrast="auto">:</span><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{}"><span class="TextRun SCXW83032151 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW83032151 BCX0">Provision new-hire accounts, equipment, and access so joiners are productive on day one; complete onboarding checklists across identity, endpoint, and SaaS.</span></span><span class="EOP SCXW83032151 BCX0" data-ccp-props="{"201341983":0,"335559739":60,"335559740":252}"> </span></span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{}"><span class="TextRun SCXW46069269 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW46069269 BCX0">Execute timely, complete access revocation and account deactivation (email, identity, SaaS, privileged access); coordinate equipment recovery for departing employees.</span></span><span class="EOP…