Senior Implementation Consultant

About this role

<div class="content-intro"><p class="ui left floated large header"><span style="font-size: 12pt;"><img style="max-width: 100%;" alt=""><img style="display: block; margin-left: auto; margin-right: auto; max-width: 100%;" src="Clariti_Cloud,_Inc._CA_English_2024_Certification_Badge.jpg" alt="" width="222"><span style="font-size: 10pt;"><img style="max-width: 100%;" alt=""><img style="max-width: 100%;" alt=""><img style="max-width: 100%;" alt=""><img style="max-width: 100%;" alt=""><img style="max-width: 100%;" src="https://ibb.co/7RtXmYF" alt=""><img style="max-width: 100%;" src="https://ibb.co/7RtXmYF" alt=""><img style="max-width: 100%;" src="https://drive.google.com/file/d/18r1JAEFcw6FIWRih9rUt_-jRylnPzzYx/view?usp=share_link" alt=""></span></span></p> <p style="text-align: center;"><span style="font-size: 10pt;"><img style="max-width: 100%;" src="https://www.dropbox.com/scl/fi/v9r8wt9gbly2kce5l3shc/LinkedIn-banner_Option3_Great-place-to-work-2025.jpg?rlkey=f287adgq6cm4f11zm54kaxydw&st=2074u3g6&dl=0" alt=""></span></p> <p style="text-align: center;"><span style="font-size: 10pt;">Join our mission to provide governments with exceptional experiences so they can do the same for their communities!</span></p> <h1><span style="font-size: 12pt;"><strong>What do we do?💥</strong></span></h1> <p><span style="font-size: 10pt;"><strong>We empower governments to deliver exceptional citizen experiences.</strong><strong> </strong></span></p> <p><span style="font-size: 10pt;">Check out our <a href="https://www.claritisoftware.com/about-clariti"><strong>‘About Us’</strong></a><strong> </strong>page for a deep dive into our product and what makes us exceptional.</span></p></div><h2><span style="font-size: 10pt;"><strong>How will you help us make an impact? 👩‍💻👨‍💻</strong></span></h2> <p><span style="font-size: 10pt;">Reporting to the Delivery Practice Manager, the <strong>Senior Implementation Consultant </strong>is a strategic functional lead who drives project outcomes from discovery through delivery on enterprise-scale Clariti implementations. You bring deep expertise in translating complex business requirements into scalable solution configurations, and you thrive in facilitating workshops, advising on requirements, and influencing customer decisions that drive measurable business value </span><br><br><span style="font-size: 10pt;">You will own the big-picture view of multi-departmental, multi-phase implementation programs , acting as the primary Clariti solution design authority for your customers while guiding both Clariti and System Integrator (SI) partner teams toward successful outcomes. You anticipate risks, steer conversations with confidence, and champion AI-driven approaches to accelerate time-to-value for customers and efficiency across the professional services practice.</span></p> <h2><span style="font-size: 10pt;"><strong>As an Implementation Consultant at Clariti, you’ll get to :</strong></span></h2> <p><span style="font-size: 10pt;"><strong>Functional Leadership & Solution Design</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead and facilitate discovery workshops and requirements confirmation sessions with customer stakeholders at all levels, negotiating scope and confidently steering discussions toward optimal outcomes within Clariti best practices and project scope.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Own the end-to-end view of project requirements across a multi-departmental landscape with multiple phases, proactively identifying requirements gaps, dependencies, and risks before they impact delivery timelines or business value.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Perform business assessments to identify and document complex client requirements, ensuring efficient and scalable solution configurations aligned to Clariti platform capabilities.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Document business and technical requirement specifications including forms, reports, interfaces, integrations, processes, and configuration changes using Clariti best practices and standardized artifacts.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Leverage expert knowledge of the Clariti and Salesforce platforms to advise on the most efficient configuration approaches and guide team members in execution.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Provide configured solution demonstrations that highlight achieved business value and foster customer acceptance of deliverables.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Scope & Risk…