Senior Global Benefits Analyst

About this role

The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Job Summary
The Senior Global Benefits Analyst executes on the administration and delivery of Granicus’ global benefits programs while providing analytical and administrative support for compensation programs and initiatives. This role partners with HR, Payroll, HRIS, Finance, Legal, and external brokers, carriers, and vendors to ensure accurate, compliant, and uninterrupted Total Rewards operations across multiple countries. Operating in a complex, global environment, the Senior Global Benefits Analyst applies sound judgment, strong analytical skills, and deep benefits expertise to resolve issues, support audits, manage vendor relationships, and improve benefits processes and employee experience. This is an individual contributor role with no people management responsibilities.
What Your Impact Will Look Like
Global Benefits Program Administration & Operations

• Administer global benefits programs, including medical, retirement, wellness, and locally required statutory benefits

• Execute day-to-day benefits administration activities such as eligibility, enrollments, life events, claims support, and vendor data file management today benefits administration activities such as eligibility, enrollments, life events, claims support, and vendor data file management

• Troubleshoot and resolve benefits issues; escalate complex or high-risk matters as appropriate risk matters as appropriate

• Ensure continuity of benefits operations during system changes, acquisitions, vendor transitions, and data disruptions

• Liaise with brokers, carriers, TPAs, and vendors to support service delivery, renewals, and issue resolution

Compliance, Audits & Risk Support

• Performs benefits compliance activities, audits, and regulatory requirements across jurisdictions

• Prepare documentation, data reviews, and audit materials; track and support remediation activities

• Partner with Legal, Finance, and external advisors on benefits related compliance reviews and risk mitigation related compliance reviews and risk mitigation

Systems, Data & Process Improvement

• Support configuration, testing, and enhancements of benefits systems and HRIS platforms

• Assist with benefits implementations, vendor transitions, and system upgrades

• Identify opportunities to improve benefits operations through automation, standardization, and process improvements

• Ensure accuracy, consistency, and integrity of benefits data across systems and vendors

Analysis, Reporting & Decision Support

• Analyze benefits and compensation data to support operational, financial, ad Total Rewards planning decisions.

• Prepare benefits and compensation reports, summaries, and insights for HR and Benefits leadership

• Support annual and off cycle benefits activities through data preparation and analysis cycle benefits activities through data preparation and analysis

Compensation Support

• Support compensation activities, including market benchmarking, salary analysis and maintenance of compensation data and salary structures.

• Provide analytical support for job offers, promotions, internal transfers and other compensation-related decisions.

• Assist with annual and off-cycle compensation processes through data preparation, analysis, auditing and reporting.

• Partner with HR on compensation-related questions, data requests, and projects.

Collaboration & Expertise

• Serve as a knowledgeable point of contact for benefits questions from internal partners

• Maintain strong working relationships with HR, Payroll, HRIS, Finance, Legal, brokers, and vendors

• Stay current on global benefits trends, regulations, and best practices

You Will Love This Job If You Have
Experience/Credentials:

• 5+ years of progressive experience in benefits administration

• Experience working with brokers, carriers, and third-party administrators

• Experience supporting global or multi-country benefits programs

• Familiarity with benefits systems, HRIS platforms, and vendor data feeds

• Bachelor's degree in human resources, Business, Finance, or a related field

Knowledge/Skills/Abilities

• Strong expertise in benefits administration and operations

• Knowledge of U.S. benefits and exposure to global, multi-country benefits programs country benefits programs ‑country benefits programs

• Strong analytical and problem-solving skills with attention to detail solving skills with attention to detail ‑solving skills with attention to detail

• Working knowledge of compensation principles, salary structures, and market benchmarking.

• Experience analyzing compensation and benefits data using Excel and HRIS/reporting tools.

•…