Senior General Administration Specialist-CREF

About this role

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview:

The CREW Workplace Team is responsible for managing the full lifecycle of office real estate and workplace operations across Taiwan. This includes negotiating, executing, and maintaining office lease agreements, as well as overseeing office fit-out, construction, renovation, and relocation projects to ensure timely delivery and operational readiness.

The team plays a strategic role in identifying opportunities to improve workplace efficiency, optimize costs, and enhance employee experience through data-driven recommendations and workplace strategies.

In addition, the team manages the overall office environment for employees in Taiwan, including smart office initiatives, meeting room operations, workplace technology solutions, space management, and day-to-day workplace services to support a productive and collaborative working environment.

Position: Senior General Administration Specialist

What You Will Do:

• Manage the end-to-end lifecycle of office lease agreements, including negotiation support, contract administration, renewals, and portfolio management.

• Coordinate with landlords, property management companies, vendors, and internal stakeholders to ensure smooth office operations and accurate lease-related cost settlement.

• Oversee office fit-out, renovation, relocation, and construction projects, ensuring quality, budget, and timeline requirements are met.

• Manage contracts, project schedules, and deliverables related to office setup, workplace construction, and real estate projects.

• Identify and implement initiatives to minimize contractual and operational risks while continuously improving workplace efficiency and employee experience.

• Lead smart office operations, workplace technology initiatives, and meeting room utilization management to maximize workplace productivity and space efficiency.

Essential Qualifications

• Practical experience in office leasing, workplace operations, facilities management, corporate real estate, or office project management.

• Strong problem-solving skills with the ability to respond effectively to diverse business needs and changing situations through collaboration and stakeholder management.

• Excellent verbal and written communication skills with the ability to build relationships across multiple functions.