Senior Event Producer, Experiential Events

About this role

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Senior Event Producer | The Aperture, NYC

About Our Venue, The Aperture:

The Aperture is Convene Hospitality Group’s newest immersive experiential event destination opening in Spring 2027 in the heart of New York’s Flatiron district. Spanning 26,000 square feet across two floors, The Aperture is a dynamic canvas designed for New York’s most immersive moments from brand activations and fashion shows to product launches, live performances, multi-sensory conferences, and celebrations for up to 1,000 guests. The space features a 165-foot digital canvas with 270-degree projection mapping, allowing each event to be transformed through technology, creativity, and thoughtful design. As we bring The Aperture to life, we’re building an opening team of hospitality-minded, creative, and collaborative talent who are excited to help shape a new venue from the ground up and deliver high-touch, personalized experiences for every client and guest.

Learn more about our space at: https://www.theaperturenyc.com

About the Role:
As The Aperture prepares to open its doors, the Senior Event Producer will play a key role in laying the groundwork for how the venue operates and establishing the standard for the events it’s set to host. With the venue’s immersive technology at your disposal, you’ll have the tools to create experiences that simply aren’t possible in a traditional space, and the opportunity to define what an event at The Aperture can be. You’ll be the primary partner for clients planning large-scale, high-profile events, from brand activations and fashion shows to product launches and live performances, guiding each program from initial concept through flawless execution.

You’ll lead the full planning and logistics lifecycle, serving as a strategic advisor to clients while bringing together internal teams and external vendors to deliver an elevated experience for every client and guest. The ideal candidate thrives on creative problem-solving, builds strong cross-functional relationships, and enjoys mentoring others to consistently deliver exceptional results. This is a rare opportunity to help launch one of New York’s most innovative event spaces and build its event program from the ground up.

What You'll Do:

• Partner with Sales to support the contracting and client onboarding process - from site surveys through contract execution and hand-off into event planning.

• Host client kick-off calls, discovery meetings, and pre-production milestones to align on objectives and requirements.

• Lead discovery and planning sessions, developing timelines, run-of-show documents, and converting client documentation into venue-standard files.

• Provide strategic and consultative guidance to clients, aligning event design with business objectives and venue capabilities.

• Maximize revenue opportunities by identifying appropriate upsells and integrating strategic partners as needed.

• Lead, coach, and develop future Event Coordinator and Event Producer - setting priorities, allocating resources, and ensuring consistent execution standards.

• Serve as a point of escalation and mentorship for your team, modeling premium service standards and problem-solving under pressure.

• Help create SOPs for events (from load-in to strike) with stakeholders to ensure successful product launch and implementation, adjusting as needed once live.

• Guide clients through all stages of the NYC permit process - from preparing and filing applications to ensuring successful execution.

• Coordinate with Convene’s preferred catering partner (or client-selected caterer) to finalize inventory needs and service timing.

• Oversee vendor management and logistics, including coordinating load-in/load-out schedules, access requirements, and integration with venue operations.

• Oversee event design and logistics - including floorplans/diagrams, guest flow, branding, and signage - ensuring compliance with venue standards, health & safety requirements, and brand guidelines.

• Host and guide client walkthroughs to review spaces, logistics, and plans prior to the event.

• Serve as the primary liaison between the client and Convene’s internal teams as well as external partners.

• Develop and maintain accurate event data in the CRM system, serving as the source of truth for program details, financials, and communications.

• Surface and escalate key information to internal teams and external partners to ensure alignment.

• Provide clear, transparent financial management—quoting, change orders, vendor costs, monitoring budgets/spend, and reconciliation—while proactively communicating additional charges to ensure final billing is accurate.

• Lead onsite execution, acting as the client’s advocate and Convene’s representative to ensure all elements are delivered on time, on budget, and at premium quality.

• Direct and support on-site Event Coordinators to deliver seamless client experiences day-of.

• Conduct post-event debriefs with both clients and internal teams, managing follow-up deliverables and capturing lessons learned for continuous improvement.

What We Look For:

• 6–8+ years in event planning/production with significant exposure to large-scale experiential, social, and corporate events.

• Proven success as a client-facing lead with strong relationship management skills; demonstrated ability to anticipate client needs, offer proactive solutions, and drive achievement of KPIs.

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