Senior Epic Cadence Application Analyst (Remote Available)

About this role

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.
Organization:
HealthIT Scheduling Cadence PGJob Summary:
The Senior Epic Cadence Application Analyst will support VUMC's Scheduling and Referrals build in our Epic EHR instance. The position involves designing, building, testing, and implementing technical solutions. This role includes support for Patient Access teams and will assist in the design and build for visit types, scheduling rules, scheduling decision trees, online scheduling configuration, appointment request and referral authorization workqueues, and patient access security templates. This position will participate in a 24 x 7 on-call support rotation and will provide ongoing support to our clients.

(Note: This role can be done fully remote from most US locations).
KEY RESPONSIBILITIES
• Designs, builds, installs, configures, and/or develops Epic Cadence software to support clinical, administrative, financial and operational workflows.
• Analyzes clinical, administrative, financial or operational workflows supported by the assigned products and their relationship to the technical environment in which they operate.
• May perform analysis and design of supporting technical infrastructures.
• Supports clinical, administrative, financial, revenue, or operational implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.
• Assists with onboarding and training as needed.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.
REQUIREMENTS:

• Epic Cadence certification - Required

• Bachelor's degree - Required

•
Referral Management experience - Preferred

•
Epic Fast Pass experience - Preferred

TECHNICAL CAPABILITIES
• Business Knowledge (Intermediate): Demonstrates the ability to apply multiple areas of business knowledge to successfully meet broad work objectives. Knowledgeable of the major business units of the company which relate to work responsibilities. Understands and monitors appropriate key business indicators as well as the competition. Able to communicate with users and customers regarding various business functions in an easily understood manner. Able to interpret and draw conclusions from business data. Demonstrates an understanding of overall business perspectives.
• Problem Management (Intermediate): Demonstrates mastery of Incident Tracking and Problem Reporting in practical applications of a difficult nature. Assures that the proper people receive problem reports as soon as detected. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering Incident Tracking and Problem Reporting products and services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
• Product Knowledge (Intermediate): Possesses sufficient knowledge, training, and experience to be capable of successfully developing or supporting applications for the product without requiring support and instruction from others. Able to educate and train others regarding the process.
• Testing (Intermediate): Possesses a high level of skill to develop new and execute pre-designed program test data, load testing, and ensures validity of data passed among programs. Able to use automated testing aids to help debug programs. Creates and maintains appropriate test documentation for regulatory requirements.
• Technical Analysis (Intermediate): Possesses high level of knowledge of the functionality of assigned products and the systems with which they interface. Proactively identifies, analyzes, and develops solutions to complex clinical, administrative, financial, operational, and technical issues. Possesses sufficient knowledge, training, and experience to be capable to successfully design build, configure, install, run reports, and perform maintenance support with minimal instruction or guidance from others. Participates in optimization efforts. May lead projects and delegate tasks.
• Configuration Management and Planning (Intermediate): Demonstrates a conceptual and business understanding of configuration management, planning and related topics. Able to quickly and accurately discuss the impact of new technology, platforms, and design criteria. Understands and monitors key business indicators as they may apply to enhancements of the system. Able to communicate with users and customers regarding configuration for business functions in an easily understandable manner. Participates or develops multi-faceted configuration plans.

About the Department:
Health IT
HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center’s mission of:
· Delivering distinctively personalized care
· Improving the health care of individuals and communities regionally, nationally and internationally
· Providing transformative learning programs
· Supporting compelling discoveries
Our tools, which form the digital arteries of VUMC, are either developed in-house by our innovative product teams or selected from the most cutting-edge solutions available in today’s ever-changing…