Senior Enterprise SaaS Product Strategist

About this role

We are looking for a Senior Enterprise SaaS Product Strategist to own and drive the strategic direction of EIS’s SaaS offerings. This is a senior product leadership role focused on how EIS packages, prices, positions, and continuously improves its SaaS platform — ensuring we win in the market, serve our customers well, and operate with excellence.You will work at the intersection of product strategy, market intelligence, and cross-functional execution, partnering closely with product management domain leaders, engineering, sales, and marketing to shape EIS’s competitive SaaS position and roadmap.
Key Responsibilities

SaaS Pricing and Packaging

• Own pricing and packaging for all SaaS offerings — defining the services included, optional services, and the attributes of those services (what EIS provides, at what levels of performance and service).

• Define non-functional requirements (NFRs) for SaaS services — covering performance levels, operational capabilities, and service levels that set clear expectations for customers and internal teams.

• Identify and scope optional service tiers and the distinctions between standard and premium SaaS capabilities.

SaaS Strategy and Service Design

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Define how EIS wins in the market: identify and articulate target segments, the reasons we win in each, and the key capabilities and attributes that differentiate our SaaS offering.

• Lead SaaS service design — shaping the end-to-end picture of what EIS delivers as a SaaS provider and how those services are experienced by customers.

• Apply deep knowledge of IT and SaaS operations, including the practices and capabilities required to deliver 24/7 services and a clear understanding of what ‘good’ looks like in the market.

SaaS Roadmap and Requirements

• Own the SaaS roadmap — defining and prioritizing the capabilities and services required to plan, deploy, operate, and support EIS’s SaaS offerings.

• Define and prioritize investment in new technology and processes required to provide services not currently offered, or not currently delivered as efficiently or effectively as the market demands.

• Articulate business cases for SaaS investments, clearly connecting capability gaps to market opportunity and customer impact.

Core EIS Roadmap Coordination

• Act as a peer to product management domain leaders — coordinating roadmaps and prioritizing cross-domain work required to enhance the efficiency, effectiveness, and total cost of ownership (TCO) of our SaaS offering.

• Recommend enhancements to core EIS products and the platform to improve TCO for the SaaS offering.

• Work effectively across the varied stakeholders in EIS via influence and collaboration, building alignment without direct authority.

Market and Customer Research

• Lead an outbound market and customer research focus to continuously inform SaaS strategy and roadmap — drawing on competitive landscape analysis and direct insight into customer wants and needs.

• Use market intelligence to improve the offering, sharpen positioning, and strengthen EIS’s ability to win new deals.

Positioning, Messaging, and Market Engagement

• Craft the core SaaS positioning framework to support marketing and sales in the development of collateral and programs.

• Deliver prospect- and customer-facing presentations on EIS SaaS, supporting the field as appropriate — consistent with the approach of other senior product leaders at EIS.

• Partner with marketing and sales enablement to ensure positioning, messaging, and value propositions are sharp, differentiated, and market-tested.

Skills, Knowledge & Expertise

• Significant experience in a senior product strategy, product management, or product marketing role for a B2B SaaS platform or technology company.

• Demonstrated ability to define and own SaaS pricing, packaging, and service design — including NFRs and service level definitions.

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Strong knowledge of IT and SaaS operations: what it takes to deliver, support, and scale 24/7 services, and what best-in-class looks like in the enterprise SaaS market.

• Proven ability to build compelling business cases, size market opportunities, and drive investment prioritization based on data and market insight.

• Experience working with or within insurance technology is preferred, though not required.

• Up to 20% travel may be required.

Skills and Competencies

• Strategic thinker who can move between high-level market positioning and detailed service and roadmap requirements.

• Strong influencer and collaborator — able to work effectively across varied stakeholders without direct authority.

• Excellent communication and presentation skills, including the ability to represent EIS SaaS capabilities credibly and compellingly to senior customers and prospects.

• Highly analytical with a structured approach to market research, competitive analysis, and business case development.

• Proactive, commercially minded, and comfortable operating in a fast-moving, global product environment.

Job Benefits

• Work with top talent and great colleagues who are industry and technology experts. Operate in a Scaled Agile environment, diverse, multicultural and cross-functional teams

• We are a global and modern software product company building world-class Enterprise InsurtTech Product powered by leading-edge technologies (microservices, reactive, cloud, continuous delivery)

• We work with the newest Apple Macbooks

• We offer freedom - build from building your career path through development programs and exciting global mobility opportunities (we have a global culture)

Incentives and Benefits:

Allowances:

• Homeworking Equipment

• Mobile phone/internet coverage

Benefits:

• Health Insurance for you and your dependents - eligible immediately upon joining EIS

• Sport - Optional choice in Health insurance package

• Pension on a Group Pension Scheme Basis

EIS does not use Artificial Intelligence tools or any Generative AI applications in the recruitment and…