Senior Enterprise Account Manager (Bilingual)

About this role

<h2>Drive AI transformation within the world’s most strategic enterprises.</h2> <p>Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries.</p> <p>You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.</p> <h4><strong>As our Senior Account Manager, you will:</strong></h4> <ul> <li>Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement<br>Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner</li> <li>Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue</li> <li>Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities</li> <li>Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value</li> <li>Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention</li> </ul> <h4><strong>Here is what will qualify you for the role:</strong></h4> <ul> <li>6+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts</li> <li>Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises</li> <li>Strong executive presence and experience engaging C-suite and senior technology leaders</li> <li>Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts</li> <li>Bilingual, English and French</li> </ul> <h4><strong>What will make you stand out:</strong></h4> <ul> <li>Experience managing highly complex, global strategic accounts</li> <li>Strong business acumen with the ability to align technical solutions to measurable business outcomes</li> <li>Ability to influence cross-functional stakeholders internally and externally</li> <li>Thrives in high-growth, fast-paced environments with a collaborative mindset</li> </ul> <p>Do you think you can bring this role to life? Or add your own color?<br>You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.</p> <p>Send us your application, we want to hear from you!</p> <p><strong>Join the Coveolife!</strong></p> <p><em>We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.</em></p> <p><em>Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.</em></p>