Senior Engineering Manager - JSM

About this role

Engineering | Sydney, Australia | Remote, Remote

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Your Future Org

To be a 100-year company, we are proudly building a world-class engineering organization composed of empowered teams that are equipped with the tools and infrastructure to do the best work of their careers.

Engineering at Atlassian prioritises initiatives that advance AI and support our customers' transition to the cloud while consistently delivering maximum value through our core product suite - Jira, Confluence, Trello, and Bitbucket.

We seek individuals who are eager to shape the future and believe in the power of collaboration to achieve extraordinary results together.

Your Future Team

We're searching for a Senior Engineering Manager to join Jira Service Management, working in our ITSM/ESM stream.

As a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritise and organise the team's work, and providing career growth and mentorship opportunities to your team.

You will manage a group of managers and principal engineers, and work closely with your design and product management counterparts to build user journeys that unleash the potential of our future customers.

To help our teams work together effectively, this role is fully remote, but requires you to be located in or around AEST.

Your future team

To be a 100-year company, we are proudly building a world-class engineering organization composed of empowered teams that are equipped with the tools and infrastructure to do the best work of their careers.

Engineering at Atlassian prioritises initiatives that advance AI and support our customers' transition to the cloud while consistently delivering maximum value through our core product suite - Jira, Confluence, Trello, and Bitbucket.

We seek individuals who are eager to shape the future and believe in the power of collaboration to achieve extraordinary results together.

In this role, you will:

• Inspire innovation and operational excellence

• Own the delivery of critical projects in a microservices environment

• Build an open, trusting, operationally mature culture

• Collaborate in technical/architectural discussions, provide direction and drive decision-making

• Hire, form and grow your team, establishing its culture, processes, and social connections

• Work with designers, product managers, your engineers, and principal/architects to guide the roadmap for scaling and evolving the product or services your team is responsible for delivering

Your background:

• 3+ years experience building large-scale web software and operating it in production.

• Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).

• Established experience leading a development team in (at least) a technical capacity.

• Familiarity with Agile software development methodologies.

• Knowledge of distributed systems concepts, e.g. scaling, consistency and availability tradeoffs.

• Familiarity with platform thinking to focus on usability for our internal customers.

• Success with new team formation and evolution.

• Prior experience developing platforms is desirable.

#LI-Remote

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit