Senior Engineering Lead (Risk Detection)

About this role

About Auror

At Auror, we’re empowering the retail industry to reduce theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day. Our current mission is to reduce violent retail crime by 50% in 5 years.

Founded in New Zealand 13 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good.

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

We're also embracing the potential of AI to supercharge our impact—whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function.

The Role

As Senior Engineering Lead (Risk Detection), you'll lead one of the engineering teams responsible for one of Auror's most strategically important product areas. You'll provide technical and people leadership across our Risk Detection capabilities, including Auror Subject Recognition (ASR), helping shape the technology that enables retailers to detect and respond to crime in real time.

A significant focus of the role will be evolving ASR, from enrolling Persons of Interest with recognition providers, to processing live detections in store, to delivering actionable alerts within seconds. More broadly, you'll help define the technical direction for Risk Detection, building resilient, scalable systems that support new regions, new detection capabilities, and continued product innovation.

Working at the intersection of AI, distributed systems, and privacy conscious engineering, you'll ensure our platforms meet the highest standards of performance, reliability, and responsible use of technology.

Success in this role means growing a high performing engineering team that ships with confidence and consistency, delivers innovative Risk Detection capabilities, and enables Auror to continue expanding its impact around the world.

What you’ll do:

- Lead Engineering Across Risk Detection

- Lead engineering across Auror's Risk Detection domain, setting a clear technical direction across our detection platforms, including ASR, while ensuring teams remain aligned around shared priorities and customer outcomes.

- Run structured sprint rituals, including stand ups, retrospectives and planning, keeping the team focused on delivering meaningful outcomes.

- Raise the Bar on Technical Excellence

- Set clear engineering standards and drive pragmatic quality across systems where accuracy, latency and reliability directly impact customer trust.

- Guide architectural decisions that evolve Risk Detection into scalable, service oriented platforms that support future growth without unnecessary complexity.

- Lead Agentic Engineering Processes

- Embed governed, agentic AI practices across the team. Champion LLMs and agentic tooling as force multipliers for delivery, code review and testing, establishing repeatable workflows with appropriate guardrails, human oversight and quality gates. Continuously measure impact and share successful practices across Engineering.

- Deliver the Risk Detection Roadmap

- Own delivery of the Risk Detection roadmap, including continued evolution of ASR, expansion into new regions, and initiatives that strengthen Auror's broader detection capabilities.

- Strengthen observability, incident response and operational excellence across both edge and cloud services, ensuring highly reliable, real time systems.

- Grow the Team

- Build and grow a high performing engineering team through coaching, mentoring and technical leadership.

- Partner closely with Product, Design, QE and Customer Success to ensure technical decisions translate into measurable customer outcomes.

- Champion Responsible Engineering

- Champion responsible, privacy conscious engineering practices across Risk Detection, ensuring solutions meet regulatory expectations and retailer privacy requirements while enabling continued innovation.

This role reports to Jakob Sorensen https://www.linkedin.com/in/lindehammer/, Director of Engineering.

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I've spent 20 years in engineering, starting out in capital markets in Copenhagen before finding my home in SaaS. I began deep in the technical detail, building real-time pricing and financial risk platforms, and over the years found I loved helping teams and the people in them grow just as much as the systems we were building. That's taken me into leadership across a few different countries and domains, and what's kept me hooked the whole time is variety and genuinely hard problems.

Auror sits right at the intersection that matters most to me: An incredibly meaningful purpose with real-world impact and hard engineering problems. I lead in a way that's outcome-driven, authentic, people-centred and pragmatic. Growing leaders is the part of the job I find most rewarding, and underneath it all is high performance and psychological safety: I work hard to build environments where people can be honest, challenge each other, and learn out loud, because that's where the best teams come from. I'm hiring people who are curious,…