Senior Engineer I, Software Development - Insight QA

About this role

About the Role

We are looking for an experienced Senior QA Engineer / QA Lead with 10–12 years of experience in cloud-based network management solutions to join our engineering team.

The role will focus on end-to-end quality engineering for a cloud-hosted network management platform, managing and monitoring networking devices such as Access Points, Switches and Routers.

The ideal candidate will have strong experience in testing cloud-managed networking solutions, with a combination of networking, AWS/cloud, REST APIs, Python automation, TypeScript/Playwright and end-to-end system testing.

This role requires someone who can understand and validate the complete solution across:

Network Device → LAN/WAN → Internet → AWS Cloud → Cloud Services/APIs → Database → Web/Mobile Application

The candidate should be comfortable troubleshooting issues across both the networking and cloud/application layers.

Key Responsibilities

Cloud Network Management Testing

- Own QA for a cloud-based network management platform from requirements through production.

- Test end-to-end workflows for cloud-managed Access Points, Switches, Routers and other network devices.

- Validate device onboarding, discovery, provisioning and configuration.

- Test device-to-cloud communication and cloud-to-device operations.

- Validate configuration synchronization between cloud and network devices.

- Test device monitoring, health status, statistics, alerts and notifications.

- Validate firmware/software upgrade workflows.

- Test remote configuration and management capabilities.

- Validate device connectivity, disconnect/reconnect and recovery scenarios.

- Test multi-device, multi-site and large-scale network management scenarios.

- Validate behavior under network failures, latency, packet loss and intermittent connectivity.

- Test cloud-managed networking workflows across different network topologies and environments.

Test Planning & Quality Ownership

- Review requirements, user stories, functional specifications and technical designs.

- Review ERDs and data models to understand relationships, dependencies and data flows.

- Participate in architecture and design reviews from a QA perspective.

- Identify functional, integration, data, networking and cloud risks.

- Develop test strategy, test plans, test scenarios and test cases.

- Define test scope, coverage, environments, dependencies and execution timelines.

- Create positive, negative, boundary, failure-recovery and end-to-end scenarios.

- Maintain requirements-to-test-case traceability.

- Review test cases and ensure adequate coverage.

Test Execution

- Execute functional, integration, system, regression and end-to-end testing.

- Perform cloud-to-device and device-to-cloud testing.

- Test networking devices together with cloud services and applications.

- Validate APIs, backend services, database state and UI behavior as part of end-to-end workflows.

- Perform interoperability and compatibility testing.

- Execute testing across different network configurations and connectivity conditions.

- Analyze failures across device, network, cloud and application layers.

API & Cloud Testing

- Strong hands-on experience with REST API testing and automation.

- Validate API request/response, authentication, authorization and business logic.

- Test APIs used for device provisioning, configuration, monitoring and management.

- Validate data consistency between APIs, cloud services, database and UI.

- Test asynchronous workflows, events, notifications and service-to-service communication.

- Test AWS-hosted cloud applications and services.

- Validate cloud services, microservices and distributed workflows.

- Analyze cloud logs, metrics, traces and application telemetry.

- Test reliability, availability, scalability and failure/recovery scenarios.

- Validate deployments across QA, staging and production environments.

Networking Expertise

Strong hands-on knowledge of networking is essential.

Experience with:

- TCP/IP

- IPv4 / IPv6

- DHCP

- DNS

- ARP

- ICMP

- HTTP/HTTPS

- TLS/SSL

- NAT

- Routing

- Switching

- VLAN

- QoS

- Ethernet

- WAN/LAN

- Wi-Fi technologies

- WPA2/WPA3

- Wireless roaming

- Network connectivity and troubleshooting

Experience with Wi-Fi 5/6/6E/7 is highly desirable.

Network Troubleshooting & Diagnostics

Hands-on experience with tools such as:

- Wireshark

- tcpdump

- ping

- traceroute

- iperf

- nslookup/dig

- Network packet capture and protocol analysis

Ability to troubleshoot issues across:

Device → LAN/WLAN → WAN/Internet → Cloud → API → Backend → Application

The candidate should be able to use packet captures, logs, API traces and cloud telemetry to determine the root cause of complex issues.

Test Automation

Python

- Strong hands-on experience developing Python-based test automation.

- Build automation for APIs, cloud workflows and network management functionality.

- Develop reusable test frameworks, libraries and utilities.

- Automate device onboarding, configuration, monitoring and management scenarios.

- Build regression automation for high-value customer workflows.

- Integrate automation into CI/CD pipelines.

- Analyze automation failures and improve framework reliability.

TypeScript / Playwright

- Experience with TypeScript/JavaScript for test automation.

- Hands-on experience with Playwright, Selenium or equivalent.

- Automate cloud-based web applications and network management workflows.

- Develop end-to-end UI + API automation.

- Build reusable automation components and utilities.

- Maintain scalable and reliable regression suites.

Defect Management & Root Cause Analysis

- Own defects from identification through closure.

- Create detailed defects with reproduction steps, logs, API traces, screenshots and packet captures where applicable.

- Participate in defect triage and…