Senior Engineer I, Customer Support

About this role

Description Be the technical expert for K&S wire bonding products, providing advanced troubleshooting and support to customers and field service teams. Drive customer success and product performance by resolving technical issues, recommending upgrades, and supporting new product introductions and retrofit programs. Collaborate globally and support locally , partnering with engineering, sales, and service teams while providing hands-on customer support both remotely and on-site when needed. Resp…