Senior Ecommerce Manager, Post-Purchase

About this role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Ecommerce Manager, Post-Purchase based in India. In this role, you will take full ownership of the end-to-end post-purchase customer journey, designing and optimizing cancellation flows, order management systems, loyalty initiatives, and referral programs. Operating in a fully remote, high-trust environment, you will build a repeatable, scalable post-purchase …