Senior Director, Pod Leader – Engagement and Experience

About this role

Title: Senior Director, Pod Leader – Engagement and Experience
Reporting to: Chief Revenue Officer
Location: This position can be based remotely within the US; ~50% travel required
Opportunity
GW RhythmX seeks a Director, Pod Leader with a proven track record of market analysis and development, top-of-funnel activity generation, strategic selling and leading and developing teams. The Pod Leader will be a player coach with responsibility for attainment of individual contributor and pod targets. The successful candidate will have a firm grasp of the healthcare services industry, ability to align prospect needs with our Engagement and Experience offerings and demonstrated ability to set and achieve Pod objectives through direct contribution and overall Pod performance.
The ideal candidate has a successfully demonstrated ability to build top-of-funnel activity, generate pipeline and lead/manage the complex sales process for new business.
You will be part of a highly go-to-market (GTM) team that includes Sales, Solutions Engineers, Business Development Representatives, Marketing and Customer Success. Our team is hard-working and ambitious but also collaborative and respectful as we continue to build the GW RhythmX brand.
*Internal GW RhythmX Application Deadline is Monday, October 26
Responsibilities
Own the pod's number, with the pod

• Build the pod's financial plan with the CRO: target, pipeline coverage, and priority accounts.

• Run the pod's forecast and pipeline review, call the number to the CRO, and flag gaps early with a plan to close them.

• Hold the pod to clean CRM data so its forecast stands up to inspection.

Sell as a player-coach

• Personally carry the pod's most strategic or complex opportunities, from first meeting to signature.

• Model the pod's sales motion on live deals: discovery, business case, executive alignment and negotiation.

Raise the pod's game without managing it

• Lead deal reviews and account plans for the pod's top opportunities.

• Coach sellers on live deals and spread what wins: talk tracks, proof points, competitive positioning.

• Help new pod members ramp on the pod's market, accounts and motion.

• Give the CRO regular, specific input on each pod member's performance and development.

Orchestrate the people around the pod

• Pull in solutions engineering, implementation, RevOps and Marketing where they advance an opportunity.

• Point Marketing campaigns and business development outreach at the pod's target accounts.

• Prepare and deliver accurate sales reports, forecasts, and performance metrics to senior management.

Team Collaboration:

• Work closely with cross-functional teams, including marketing, product development, and customer support, to align sales efforts with company objectives.

• Provide feedback and insights from the field to help improve product offerings and sales strategies.

Requirements

• 8+ years in B2B enterprise software sales, with a record of meeting or beating quota.

• Closed complex, multi-stakeholder deals with clinical, operational, financial and IT buyers, up to the C-suite.

• Led without authority: as a deal team lead, player-coach, team lead or front-line manager.

• Forecast and pipeline discipline: can call a number and defend it deal by deal.

• Builds a clear business case and ROI story, in writing and in the room.

• Skills and Knowledge:

• Strong understanding of healthcare industry regulations, workflows, and technology needs.

• Excellent communication, negotiation, and presentation skills.

• Ability to build and maintain relationships with C-level executives and other key stakeholders.

• Education:
• Bachelor’s degree in Business, Marketing, Healthcare Management, or a related field. MBA or advanced degree is a plus.

• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations.

Even Better

• Healthcare technology sales into the pod's market: hospitals and health systems.

• Knows the space the pod sells into: smart room and patient engagement.

• Proven success in a “Hunter”, New Business capacity.

• Uses a qualification framework such as MEDDICC, Miller-Heimann, and a CRM such as Salesforce.

About You

• Self-motivated, results-oriented, and able to work independently.

• Ability to thrive in a fast-paced, dynamic environment.

• Proven track record of sales success driving revenue through discovering, prospecting, creating new business and attaining/exceeding assigned quota.

• Customer as the center, always. You are passionate about creating value for your customers.

• Authenticity, confidence, and humility are your hallmarks.

• Perseverance and determination in managing difficult situations.

• You’re passionate about what we’re doing and won’t stop at anything to deliver on your goals.

• Able to motivate and influence others through fact-based client and product understanding, combined with a genuine passion for the product.

• You set the bar high for yourself and how to get the best out of your colleagues.

• Thrive in a self-driven and high-performance culture.

• Devoted to systems, repeatability, efficiency, and measurement.

About GW RhythmX
GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW…