Senior Director of Project Management

About this role

AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected.
MISSION
Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience.
VISION
In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected.
The position will be guided by ACDC’s Corporate Values Platform in all activities.
Position Summary:

• Job Title: Senior Director, Project Management

• Full Time/Part Time/PRN: Full time

• Exempt/Non-Exempt: Exempt

• Temporary/Seasonal/Regular: Regular

• Hourly/Salary: Salary

• Compensation: $136-163k/annual

• Travel/Location: Remote with up to 50% travel required
Benefits Summary:

• Medical, Vision, and Dental Insurance

• Short-Term Disability/Voluntary Long-Term Disability

• 401(k) Account with Company Match

• Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals

• Paid Parental Leave

• Training and Professional Development Opportunities

• Wellness Benefits/Allowance

• Corporate Computer

• Time off to Volunteer

• Cell Phone Allowance

Mission of Role/Position Summary:

Tasks, Duties, and Responsibilities:
Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:
Project Management/Client Services:

• Serve as point of contact for key clients, building and nurturing strong relationships.

• Develop client satisfaction processes and track feedback for continuous improvement initiatives.

• Understand project/clients' business objectives and challenges to provide strategic insights and solutions.

• Collaborate with cross-functional teams to develop and implement client-specific strategies and processes to ensure project success and health.

• Ensure project management compliance through ACDC’s PM Framework

• Review, update, and implement the ACDC PM Framework annually.

• Resolve client issues, concerns, and escalations in a prompt and satisfactory manner.

• Identify opportunities for process optimization and efficiency gains in project management practices.

• Drive the adoption and training of project management tools, methodologies, and technologies. Implement best practices for standard project management.

• Develop and train on lean methodology, standard approaches for process mapping and continuous improvement initiatives.

• Collaborate with other divisions to streamline cross-functional processes and improve overall organizational effectiveness.

• Provide strategic direction and leadership to the project management division.

• Define project management processes and ensure their effective implementation utilizing Salesforce.

• Monitor project performance and progress, identifying areas for improvement and taking corrective actions, ensuring adherence to timelines, budgets, and quality standards.

• Foster a culture of collaboration, accountability, and continuous improvement within ACDC.

• Manage and maintain ongoing resource allocation across all company projects in Salesforce.

• Communicate project updates, risks, and issues to stakeholders in a timely and effective manner.

• Conduct regular project reviews and status meetings with stakeholders to ensure alignment and transparency.

• Oversee project manager’s development of comprehensive project plans, including timelines, resource allocation, and budgets.

• Manage and assist in the Salesforce reporting for budget tracking, invoice review, and resource allocation as a Salesforce SME.

• Assign project/strategic managers and establish clear roles, responsibilities, and project governance.

• Identify and mitigate project risks, implementing contingency plans internally and externally as necessary.
Team Development and Performance:

• Recruit, onboard, and develop top talent within the project management team.

• Set performance expectations, provide ongoing coaching and feedback, and conduct performance evaluations.

• Foster a collaborative and inclusive team culture, promoting professional growth and development.

• Provide guidance and support to project managers, helping them overcome challenges and achieve success.

• Conduct regular performance evaluations and provide constructive feedback and coaching.

• Identify, implement, and evaluate training programs to enhance the team's project management skills and competencies.
Strategic Planning:

• Lead division SWOT analysis and business plan development.

• Develop and implement division strategic initiatives to drive growth, profitability, and continuous improvement.

• Monitor key performance indicators (KPIs) and provide regular reports on the progress of strategic objectives.

• Develop annual reports, identifying year-over-year trends, for measuring division’s strategic growth and success.

• Identify potential risks and develop internal contingency plans to mitigate them.

• Support the Business Continuity Plan maintenance and committee to plan, train, and exercise continuity processes within the company.
Business Development

• Identify and evaluate potential business opportunities, partnerships, and collaborations that align with the organization's strategic goals.

• Conduct feasibility studies, perform due diligence, and negotiate agreements to drive growth and expand market reach.

• Incorporate project management principles and practices into proposals, capability…