Senior Director, Global Infrastructure Technology & Operations

About this role

Career-defining. Life-changing.
At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
The Senior Director, Global Infrastructure Technology & Operations will lead iRhythm’s enterprise infrastructure strategy, architecture, operations, and modernization across cloud, networking, data center and hardware, end-user computing, and security infrastructure. This role will ensure that iRhythm’s technology foundation is resilient, secure, compliant, and scalable enough to support 24/7 clinical operations, manufacturing, global commercial growth, and the company’s expanding data and AI capabilities. This senior leadership role combines executive leadership, hands-on technical depth, organizational development, financial stewardship, and close partnership with the Chief Data Officer and head of IT, CISO, Quality/Regulatory, Engineering, and business leaders. The role works hand in hand with the CISO: Security defines the requirements and provides oversight, while Infrastructure delivers and operates the platforms, controls, and services that enable the business.

What You Will Be Doing
Strategy & Leadership

• Define and execute a multi-year enterprise infrastructure strategy and roadmap aligned to iRhythm’s business, clinical, data, and AI objectives.

• Build, lead, and develop a high-performing infrastructure organization across cloud, network, operations, end-user services, and managed service partners.

• Establish infrastructure architecture standards, reference patterns, governance, and operating models across business units and geographies.

• Serve as the senior infrastructure advisor to executive leadership, translating strategy, risk, investment, and performance into business terms.

Cloud Infrastructure

• Own the enterprise multi-cloud strategy across AWS, GCP, Azure, and Microsoft 365, including landing zones, account and project structure, identity integration, and guardrails.

• Lead cloud platform engineering using Infrastructure as Code, automation, infrastructure CI/CD, and policy-as-code.

• Drive FinOps practices, including cost visibility, optimization, reserved-capacity strategy, and chargeback/showback.

• Enable modern data and AI platforms—including Snowflake, enterprise AI and search platforms, and ML/GPU workloads—with secure, scalable, well-governed infrastructure and private connectivity patterns.

• Lead workload migration and modernization from on-premises environments to cloud where appropriate.

Networking & Connectivity

• Own enterprise network architecture across corporate offices, clinical and IDTF sites, manufacturing facilities, data centers, and cloud environments, including LAN, WAN, SD-WAN, Wi-Fi, SASE, DNS, and load balancing.

• Design secure hybrid and multi-cloud connectivity using Direct Connect, Interconnect, private endpoints, VPN, and transit architectures.

• Implement network segmentation and isolation for manufacturing/OT and clinical environments in alignment with Zero Trust principles.

• Ensure high availability, performance monitoring, and capacity planning for mission-critical clinical and patient-facing services.

Data Center, Hardware & End-User Computing

• Oversee on-premises and colocation data centers, compute, storage, backup, and virtualization platforms, including lifecycle management and rationalization.

• Own the hardware asset lifecycle, including procurement, standards, refresh cycles, and secure disposal.

• Lead end-user computing across endpoints, MDM, collaboration tools, service desk, and conference room technology to deliver a secure and productive employee experience.

• Support infrastructure for manufacturing sites and clinical operations, including device and equipment connectivity where applicable.

• Security Infrastructure

• Implement, operate, and maintain infrastructure security controls in alignment with the security strategy, policies, and standards set by the CISO.

• Own the day-to-day engineering and operation of network and platform security technologies such as firewalls, WAF, proxies/SASE, NAC, and VPN, with the CISO’s team defining requirements, configuration standards, and monitoring.

• Embed security by design across infrastructure through hardening baselines, secure configurations, and Infrastructure-as-Code guardrails.

• Own timely vulnerability remediation and patching across infrastructure assets, meeting SLAs defined by the Security team.

• Operate identity and directory infrastructure, including SSO, MFA, and directory services, in support of the CISO-led Zero Trust and identity roadmap.

• Partner with the CISO’s organization during security incidents by providing infrastructure expertise, containment, remediation, logs, telemetry, and integrations needed for detection and response.

Compliance, Quality & Regulated Environments

• Ensure infrastructure meets applicable regulatory and compliance obligations, including FDA QMSR (21 CFR Part 820), 21 CFR Part 11, HIPAA/HITECH, SOC 2, ISO 13485, ISO 27001, GDPR/UK GDPR, and other international requirements.

• Partner with the CISO, Quality, and Regulatory teams to maintain infrastructure controls and evidence for audits, with Security owning the control framework and this role owning control execution for infrastructure.

• Support computer system validation (CSV/CSA) for GxP-relevant infrastructure, along with change control and audit readiness.

• Lead infrastructure responses during internal, customer,…