Senior Delivery Lead

About this role

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com.

What You'll Do

The Senior Delivery Lead is a strategic operator who redesigns how the Business Line (BL) runs: AI-native intake, breakdown, reporting, and team health. Paired with a Senior Delivery Operations as a daily working partner and growth-path mentee, you lead outcomes, not process.

• BL Delivery Ownership

• Hold the delivery contract for your BL: committed scope, milestones, and quality bar each quarter.

• Diagnose systemic delivery failures — not one-off sprint misses — and drive structural fixes.

• Run pre-mortems on high-risk initiatives before they become post-mortems for leadership.

• Escalate with context and a recommendation, not just a flag.

• AI-Native SDLC Redesign

• Identify the highest-friction points in the BL's delivery chain — intake, refinement, estimation, reporting — and redesign them using AI-native tooling.

• Ship at least one published SDLC experiment per quarter (Claude, Cursor, Jira automation, AI delivery agents).

• Contribute proven patterns back to the DAO's Agentic Framework for cross-BL adoption.

• Be the person your BL looks to when they ask "can AI help us do this better?"

• Cross-BL Program Leadership

• Lead assigned cross-BL programs from charter to completion.

• Own program-level dependency mapping, milestone sequencing, and executive reporting.

• Align Engineering Directors, PMs, and Senior Delivery Leads across BLs without direct authority.

• Surface program-level risks to DAO leadership with recommended mitigations, not open questions.

• Delivery Intelligence Platform Co-Ownership

• Partner with the Delivery Engineer owning your BL's Delivery Intelligence Platform module on quarterly milestone planning and delivery.

• Define what "ready" looks like for each module milestone and hold the quality bar.

• Use platform data to inform BL-level delivery insights — connecting intelligence signals to delivery decisions.

• Strategic Narrative & Stakeholder Communication

• Maintain an always-current strategic view of your BL: what's on track, what's at risk, what needs a decision.

• Deliver concise, executive-ready updates to Directors and senior leadership — no data dumps, just signal.

• Partner with PM and Engineering Director to translate roadmap intent into delivery reality, and flag when those diverge.

• Senior Delivery Operations Mentorship

• Serve as the daily working partner and growth-path mentor for your paired Senior Delivery Operations.

• Define explicit milestones for their movement toward Lead readiness — and track them.

• Model the delivery leadership behaviors you want the next generation of DAO talent to internalize.

Who You Are

• 5+ years in Agile delivery, program management, or a hybrid PMO role in a fast-moving technology company.

• Track record of owning BL or program-level delivery outcomes — not just running ceremonies.

• Demonstrable ability to identify systemic delivery problems and fix them at the structural level.

• Strong cross-functional influence: you've aligned PMs, Engineering, and senior stakeholders without direct authority.

• Executive communication fluency — you can compress a complex delivery picture into three clear sentences.

• Hands-on with Jira (advanced queries, dashboards, workflow automation) and Confluence.

• Hands-on use of AI tools (Claude, Cursor, or equivalent) in delivery or operational workflows — demonstrated, not aspirational.

• Ability to treat process debt the way engineers treat tech debt — proactively identifying and fixing it.

• Strong bias toward action, with a default approach of providing “recommended actions” rather than just highlighting problems.

• Experience treating the…