Senior Deal Desk Analyst (Bay Area, Mountain or Central Time Zone)

About this role

<div class="content-intro"><div> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>About Eve<br></strong><br>Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how  law is practiced, this is where you belong.</p> <p><strong>Product-market fit:</strong> Eve is trusted by over 1000+ law firms, and we’re growing fast.<br><strong>Backed by top investors:</strong> We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed.<br><strong>Built by a world-class team: </strong>Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up.<br><strong>AI-Native from day one: </strong>We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work.<br><strong>Explosive growth:</strong> We are growing 2X revenue Quarter over Quarter.</p> </div></div><p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>The Role:<br><br></strong>Eve Legal is an AI-powered platform transforming how plaintiff litigation firms operate. As we continue to scale our products, customer base, and go-to-market organization, the Deal Desk Analyst plays a critical role in ensuring commercial transactions are executed efficiently, accurately, and in alignment with company policies. Partnering closely with Sales, Customer Success, Finance, Legal, and RevOps, this role helps drive operational excellence through sound deal guidance, process optimization, and data-driven decision-making. As a foundational member of the Deal Desk team, the analyst will contribute directly to building the systems, processes, and commercial rigor needed to support Eve's continued growth and scale.<strong><br><br>Core Responsibilities</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Manage deal workflows across new business, renewals, and expansions from intake through booking, ensuring accuracy, compliance, and timely execution.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Review pricing, discounting, contract terms, and billing arrangements for alignment with commercial policy, financial objectives, and revenue recognition requirements.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Administer approval workflows, escalating non-standard transactions and complex deal structures while maintaining visibility into high-priority opportunities.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Partner with Sales, CS, Finance, Legal, and RevOps to support renewal strategy, retention, expansion, and successful execution of commercial agreements.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Identify inefficiencies within the quote-to-cash lifecycle and develop scalable, repeatable processes that improve operational consistency and audibility.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Track Deal Desk and renewal performance metrics, analyze trends, and leverage insights to drive continuous process improvement.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Evaluate AI-powered tools and automation to streamline quoting, approvals, contract review, and deal analysis while championing a continuous-improvement mindset.</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Required Qualifications</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">5+ years of total experience incorporating both Operations and execution; in deal desk, sales operations, Renewals Operations, commercial operations, or a related function in a high-growth B2B SaaS environment.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial,…