Senior Data Analyst

About this role

<p><strong><span data-contrast="auto">Please complete </span></strong><strong><span data-contrast="auto">the attached </span></strong><a href="https://coupang.service-now.com/sp?id=kb_article&sysparm_article=KB0010204"><strong><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Internal Transfer Request Form</span></span></strong></a><strong><span data-contrast="auto"> and submit.</span></strong><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">Please make sure to </span></strong><span style="text-decoration: underline;"><strong><span data-contrast="auto">apply with your Coupang e-mail address</span></strong></span><strong><span data-contrast="auto">.</span></strong><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"134245417":false,"335559738":240,"335559739":240}"> </span></p> <hr> <p><span data-ccp-props="{"134233279":true,"134245417":false,"335559738":240,"335559739":240}"> </span></p> <p class="p1"><strong>Description</strong></p> <p class="p1"><strong>Company Introduction</strong></p> <p class="p1">We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.</p> <p class="p1">We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.</p> <p class="p1">Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.</p> <p class="p1"><strong>Job Overview</strong></p> <p class="p1">As a Senior Data Analyst, you will partner with leaders across product, platform engineering, and business teams. You will work closely with cross-functional partners to translate complex infrastructure and product usage data into actionable insights, driving data-informed decisions for our high-scale platform. You will technically guide team members in analytics best practices using SQL, Python, modern data warehouses, and visualization tools.<span class="Apple-converted-space"> </span></p> <p class="p1">You will be accountable for raising the bar on data quality, reporting accuracy, and analytical rigor across the organization.</p> <p class="p1"><strong>Key Responsibilities</strong></p> <ul> <li class="p1">Design, execute, and maintain end-to-end analytical frameworks to monitor platform usage, user engagement, and system performance.</li> <li class="p1">Build and maintain scalable data models, transformation pipelines (using dbt or SQL), and data pipelines to support reporting needs.</li> <li class="p1">Create intuitive executive dashboards and operational reports using visualization tools like Tableau, Looker, or Power BI.</li> <li class="p1">Perform deep-dive quantitative analyses to uncover trends, identify platform bottlenecks, and guide product roadmap decisions.</li> <li class="p1">Partner with engineering and product teams to define, instrument, and validate key metrics for new features and platform infrastructure services.</li> <li class="p1">Analyze high-volume datasets across hybrid cloud environments to optimize platform resource utilization and operational efficiency.</li> <li class="p1">Drive standardized metric definitions, documentation, and data governance standards across cross-functional teams.</li> <li class="p1">Mentor junior analysts, perform code reviews for analytical queries, and foster a data-driven culture.</li> <li class="p1">Translate complex data…