Senior D365 CE Functional Consultant (part-time)

About this role

<h2><strong>About the Role</strong></h2> <p style="text-align: justify;">Enavate is a US-based IT company and a Microsoft Gold Partner, known for delivering tailored business solutions that help SMB organizations transform their operations. As we continue to expand our client engagements, we are looking for an experienced <strong>Senior Microsoft Dynamics 365 CE Functional Consultant</strong> to join us as a <strong>contractor based in the United States</strong>.</p> <p style="text-align: justify;">This role will start as a <strong>part-time engagement with the potential to expand to full-time</strong> depending on project needs and performance.</p> <p style="text-align: justify;">In this role, you will work closely with our delivery teams and clients to <strong>design, implement, and optimize Dynamics 365 Customer Engagement solutions</strong>, particularly within <strong>Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys</strong>, alongside the <strong>Microsoft Power Platform</strong>.</p> <p style="text-align: justify;">You will act as a <strong>trusted advisor to clients</strong>, helping translate business needs into effective solutions while ensuring successful implementation and adoption.</p> <p><strong>Report to: </strong>CE & PP Practice Leader<strong><br>POD: </strong>Client Delivery<strong><br>Location: </strong>United States (remote)<br><strong>Travel</strong>: up to 25%<br><strong>Type</strong>: Contract (Part-Time to start)</p> <p><strong> </strong></p> <h2><strong>Your Impact and Key Responsibilities:</strong></h2> <h3>Client Advisory & Solution Design</h3> <ul> <li style="text-align: justify;">Work closely with client stakeholders to understand business needs and translate them into effective Dynamics 365 solutions.</li> <li style="text-align: justify;">Provide guidance on <strong>best practices for Dynamics 365 CE and Power Platform</strong> </li> <li style="text-align: justify;">Support solution design and ensure alignment with client business objectives.</li> </ul> <h3>Implementation & Delivery</h3> <ul> <li style="text-align: justify;">Implement and configure <strong>Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights</strong> – <strong>Journeys</strong> </li> <li style="text-align: justify;">Design and implement Power Platform solutions, including Power Apps and Power Automate, to automate and streamline business processes.</li> <li style="text-align: justify;">Design and support integrations between Dynamics 365 and other enterprise systems.</li> <li style="text-align: justify;">Participate in <strong>requirements gathering, configuration, testing, deployment, and post-go-live</strong> <strong>support</strong>.</li> <li style="text-align: justify;">Troubleshoot and resolve functional or technical issues related to Dynamics 365 and Power Platform solutions.</li> </ul> <h3>Collaboration & Practice Support</h3> <ul> <li style="text-align: justify;">Collaborate with solution architects, developers, and project managers to deliver successful client outcomes.</li> <li style="text-align: justify;">Contribute to <strong>solution documentation and knowledge sharing</strong> within the delivery team.</li> <li style="text-align: justify;">Support <strong>pre-sales</strong> <strong>activities</strong> when needed, such as solution discussions, demonstrations, or providing input into proposals.</li> </ul> <p><strong> </strong></p> <h2><strong>What It Takes to Be Successful:</strong></h2> <h3>Professional Experience</h3> <ul> <li style="text-align: justify;">Strong experience implementing Microsoft Dynamics 365 Sales and Field Service.</li> <li style="text-align: justify;">Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.</li> <li style="text-align: justify;">Experience building solutions with Power Apps and Power Automate.</li> <li style="text-align: justify;">Experience implementing Power Pages and/or Copilot Agents is a plus.</li> <li style="text-align: justify;">Strong understanding of CRM processes, automation, and customer engagement solutions.</li> <li style="text-align: justify;">Experience with data migration, integrations, and system configuration within the Dynamics ecosystem.</li> <li style="text-align: justify;">Ability to work independently in a client-facing consulting role.</li> <li style="text-align: justify;">Strong problem-solving and analytical skills.</li> </ul> <h3>Communication & Collaboration</h3> <ul> <li style="text-align: justify;">Excellent <strong>communication and stakeholder engagement skills</strong>.</li> <li…