Senior Consultant, Communications Strategy & Design

About this role

Job Title: Senior Consultant, Communications Strategy & Design
Location: Remote
Description
Founded in 2004, BME Strategies is a Massachusetts-based consulting firm specializing in the design, implementation, and evaluation of public health programs for local, regional, and state government partners. Our work supports evidence-based, community-driven solutions that strengthen public health systems and advance equity across the communities we serve. At BME, our clients are on the front lines of Public Health. Priorities may shift but our commitment to supporting our partners does not. We take pride in having multi-year, multi-project engagements, often working closely as an extension of their staff. Our success comes from our shared values: a bias toward action; optimistically collaborative; willingness to navigate ambiguity; minimal ego - no job is too small or big; pursuing the equitable solution; always learning, and; committed to quality at every stage.
Position Overview
Reporting to the Managing Consultant, Strategic Communications, the Senior Consultant, Communications Strategy & Design serves as BME’s lead consultant for creative and communications strategy, helping public health clients translate complex information into engaging, accessible, and actionable materials.
This role partners directly with government and public-sector clients to develop communication strategies, visual designs, and narrative tools that strengthen public health programs, initiatives, and community engagement. The position is ideal for a seasoned creative professional who combines design excellence with strategic communications expertise — someone who thrives in ambiguity, leads client engagements with confidence, and brings creativity, structure, and empathy to every project.
Key Responsibilities
BME Org-Wide Responsibilities for Senior Consultants (Subject Matter Experts):
Senior Consultant roles at BME consist of approximately 85% project work, 5% administrative work, and 10% business development.
Leads project design and attends to client relationships.
May serve as a technical expert and/or individual contributor on highly specialized workstreams.
Minimal project oversight needed.
Manages projects to exemplary client satisfaction.
Recognizes business opportunities with existing clients and works with leadership to pursue.
Proactively does outreach and sourcing of new clients.
Sources RFPs of interest.
Additional Responsibilities:
Client Communications Strategy & Advisory
Serve as the primary advisor to clients on communication strategy, message development, and creative storytelling.
Navigates project ambiguity and pivots seamlessly to maintain steady partnership and meet client needs as they evolve
Develop tailored work plans that align with client objectives and target audiences, including messaging frameworks, visual identity systems, and outreach strategies.
Lead client discovery sessions to understand goals, audiences, and desired outcomes; translate insights into creative solutions and deliverables.
Facilitate workshops, presentations, and stakeholder discussions to guide creative and communications approaches.
Creative Direction & Design Execution
Oversee the development of high-quality, audience-centered creative deliverables including reports, infographics, presentations, campaign collateral, and digital media.
Translate technical or policy-heavy content into clear, visually compelling materials that promote understanding and engagement.
Maintain creative standards and ensure brand consistency across client projects.
Manage the design and production process from concept through delivery, coordinating with internal and external designers as needed.
Client Relationship Management & Team Leadership
Act as a trusted partner to client leads, ensuring high-quality service, timely delivery, and creative excellence.
Collaborate closely with BME’s consulting and business development teams to integrate design and communications strategies into broader client scopes of work.
Lead proposal development and thought leadership efforts related to creative strategy, communications, and design.
Evaluation & Continuous Improvement
Develop and track metrics to assess communication effectiveness and audience engagement.
Identify emerging design and communication trends relevant to public health and government communications.
Continuously refine creative processes and tools to enhance efficiency and client value
Other duties may be assigned to support BME’s internal marketing work when surge capacity is needed.
Experience, Qualification, & Skills
Required Qualifications
Bachelor’s degree in Communications, Graphic Design, Marketing, or a related field
Master’s preferred, but not required.
Minimum 6 years experience in creative strategy, communications consulting, and design leadership for government, nonprofit, or mission-driven clients.
Minimum 5 years client-facing experience, including 2 or more in project leadership roles.
Exceptional client management, facilitation, and presentation skills.
Ability to work independently and as part of a team in a fast-paced consulting environment.
Demonstrated ability to manage multiple projects, deadlines, and stakeholder relationships simultaneously.
Deep understanding and ease of messaging across a variety of audiences, including general public and elected officials.
Strong design and visual storytelling portfolio demonstrating excellence across digital and print mediums. A portfolio is required for consideration.
Proficiency in relevant design applications (Adobe Suite or similar) and familiarity with presentation and collaboration tools (Google Workspace, Figma, Canva, etc.).
Strong writing and editing skills with the ability to synthesize complex ideas into clear, engaging narratives and visuals.
Alignment with BME’s shared values.
Preferred Skills and Qualifications
People management experience preferred.
Experience with AI-assisted workflows such as image generation…