Senior Consultant

About this role

KEY RESPONSIBILITIES

The Implementation Consultant is expected to:

• Support and execute customer implementation activities, including requirements gathering, solution configuration, documentation, testing, and end-user training, in alignment with defined project scope and delivery standards.

• Partner with customers to analyze and interpret business requirements, contributing to solution design within Amtech’s core products while applying relevant industry best practices.

• Deliver ERP and industry-specific knowledge transfer to customers using Amtech’s consulting methodology to support successful adoption and long-term value realization.

• Contribute to the development and maintenance of standardized training materials, implementation documentation, and supporting delivery assets.

• Assist with customer-facing presentations and proposals, supporting implementation delivery, complex engagements, and presales activities as needed.

• Proactively identify delivery risks and client issues, escalate appropriately, and collaborate with internal teams to support timely resolution and achievement of project milestones.

• Support Amtech organizational initiatives, including sales cycle support, practice aid development, and continuous improvement of delivery processes and operating procedures.

• Provide peer-level mentoring and knowledge sharing within the Implementation Services team to reinforce delivery standards and improve overall implementation quality.

• Willingness to travel up to 50% to support customer implementations, training, and onsite project needs.

REQUIRED SKILLS & QUALIFICATIONS

• Bachelor’s degree in Computer Science, Packaging, or a related field, or equivalent professional experience.

•
5+ years of experience delivering professional services and/or supporting ERP software solutions; experience within the printing or packaging industry strongly preferred.

• Strong ability to manage multiple priorities and work effectively across concurrent projects.

• Excellent verbal and written communication skills, including the ability to deliver clear, professional customer-facing presentations.

• Strong organizational and problem-solving skills, with attention to detail and follow-through.

• Highly self-motivated and able to work independently while managing priorities across multiple customer engagements.

• Comfortable presenting and communicating effectively with stakeholders at all levels of an organization, from end users to executive leadership.

PREFERRED SKILLS & EXPERIENCE

• Direct experience in the corrugated or folding carton industry

• Advanced familiarity with the capabilities and functionality of Amtech’s solutions.

• Working knowledge of accounting principles as they relate to ERP systems (e.g., invoicing, costing, financial reporting).