Senior Business Architect - AI Strategy & Transformation

About this role

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

As a Senior Business Transformation Architect, you’ll be the person we throw at our hardest problems. You’ll operate as a lead internal consultant—embedded in business units, identifying the highest-impact AI and process opportunities, building the business cases, and driving initiatives from pilot to success.

This is not an advisory role. You will own problems end-to-end. You’ll need to be comfortable with ambiguity, navigating organizational complexity, and delivering results without a detailed playbook. The business will look to you for straight answers on what’s real versus hype in AI—and then expect you to go architect it. You’ll join a high-performing team that moves fast and fully owns outcomes.

In your first 90 days, you’ll audit the current AI landscape across the company, identify the top opportunities, present your recommended roadmap to the executive team, and start executing.

What you will do

AI Strategy & Architecture (~70%)

• Lead AI opportunity discovery across business units — Sales, Finance, Support, Engineering, Legal — identifying where to leverage intelligence and automation to create real, measurable value

• Build rigorous business cases with projected ROI for AI initiatives; present recommendations to senior leadership and the board

• Evaluate AI tools and vendors, architect solution approaches, and manage pilot programs through validation and scale decisions

• Partner cross-functionally with Engineering, Security, Legal, and Compliance on technical feasibility, AI governance, and responsible AI practices

Business Transformation & Strategy (~30%)

• Provide senior-level support for major business strategy and architecture initiatives across the transformation portfolio

• Lead process discovery, process documentation, and solution design development for crossfunctional improvement programs

• Advise on system implementations, vendor selection, and change management strategy for strategic programs

• Partner closely with execution teams to ensure strategic recommendations translate into measurable…