Senior Business Analyst - Underwriting Workbench

About this role

We are seeking an experienced Senior Business Analyst to support the same underwriting workbench implementation from a business and process perspective, ensuring that requirements accurately reflect operational underwriting needs and standard business practice.
Key Focus Areas:

• Requirements gathering and elicitation across underwriting stakeholders

• Business process mapping and process improvement

• Production of standard Business Analysis deliverables and documentation

• Definition and documentation of Target Operating Models to ensure underwriting and operations teams' needs are reflected in the new solution

• Support for the testing function, including responding to testing queries raised by technical and business teams

Key Deliverables:

• Business requirements documents and process maps

• Workshop facilitation outputs and stakeholder sign-off records

• User stories and standard supporting BA artefacts

• Ongoing input into requirements traceability and project documentation

• Maintenance of Azure DevOps user stories and acceptance criteria, acting as stakeholder point of contact for verification

• Input into the BA delivery plan, ensuring alignment with agreed timelines and quality expectations

• Growing working knowledge of the client's underwriting systems to support end-user training, enhancements and stakeholder queries
Requirements

• Proven track record as a Senior Business Analyst on insurance or underwriting-related change programmes, ideally within Lloyd's / London Market.

• Strong generalist BA skillset: stakeholder workshops, requirements elicitation, process mapping, and translation of business needs into clear documentation.

• Comfortable working to a broad, generalist scope — this engagement is a relatively general statement of work, and candidates should expect the requirements and deliverables to be familiar territory for an experienced Senior BA.

• Confident engaging directly with business stakeholders and able to work independently within a wider project team.

• Experience partnering with Product Owners, business stakeholders and external delivery vendors as part of a wider project team.
Benefits
Length: Initial 12 month contract