Senior Business Analyst - Insurance

About this role

Senior Business Analyst – Insurance
Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent

Shape the future of insurance through data-driven transformation and regulatory insight

The Role

Capco is seeking a Senior Business Analyst to join our Business Consulting practice with a focus on Insurance. You’ll partner with leading insurers and intermediaries to design, define, and deliver transformation programmes across underwriting, policy administration, claims, distribution, and regulatory change.

Working in a consulting environment, you’ll engage closely with business and technology stakeholders to translate strategy into tangible outcomes, improve operating models, and enable future-ready insurance ecosystems.

What You’ll Do

• Lead business analysis workstreams across Insurance change programmes from initiation through delivery

• Translate insurance domain knowledge into clear business and functional requirements

• Support digital transformation, operating model evolution, and data-led innovation initiatives

• Facilitate workshops, document business processes, and define target state designs

• Collaborate with cross-functional teams to deliver structured, pragmatic solutions

What We’re Looking For

• Strong business analysis experience within Insurance (Life, P&C, or London Market)

• Proven ability to bridge business and technology functions in complex environments

• Experience delivering regulatory, operational, or technology-led change programmes

• Strong communication, stakeholder engagement, and structured problem-solving skills

• Working knowledge of SDLC and Agile/Waterfall methodologies, with experience using tools such as Jira

Bonus Points For

• Experience with policy administration or claims transformation initiatives

• Knowledge of digital distribution, data analytics, or automation in Insurance

• Exposure to IFRS 17, Consumer Duty, or similar regulatory-driven programmes

• Familiarity with cloud-based or platform-enabled insurance ecosystems

• Confidence facilitating client workshops and presenting structured recommendations

• Exposure to AI-enabled solutions, automation, or advanced data use cases

Why Join Capco

• Deliver high-impact business and technology solutions for Tier 1 insurers

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of insurance and financial services

• Help drive digital transformation across global Insurance and FS markets

We offer a competitive, people-first benefits package designed to support every aspect of your life: