Senior Business Analyst - EN 450

About this role

Application deadline: October 22, 2026. 12:00PM ET
Join the EDC Team!
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.
Position: Senior Business Analyst
Employment Type: Permanent
Compensation Details:

• Business Analyst 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Location:

• Export Development Canada operates in a hybrid work environment, with a current requirement of three days in-office days per week (subject to change).

• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, or Vancouver.

• Relocation assistance is available for candidates who meet the eligibility criteria.

Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.

About EDC:
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Why Join EDC?

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.

• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.

• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.

• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.

• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.

• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Team Overview:
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

• Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.

• Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.

• Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.

• Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
This position resides in the Digital Experience Technology Family, which is responsible for the delivery of technologies which enable EDC’s digital channel team. As part of our commitment to innovation and efficiency, we are actively integrating AI-driven solutions to optimize resource allocation and enhance operational effectiveness. This includes the development and deployment of AI agents to streamline processes, improve decision-making, and deliver personalized experiences to our users. Our team is dedicated to leveraging cutting-edge technologies to drive digital transformation and achieve strategic goals.
The Senior Business Analyst works in a matrixed and collaborative environment with other Digital Experience Family members and multiple delivery partners, to connect business subject matter experts and technical communities in the development of solutions that support the program’s needs. The Senior Business Analyst elicits, analyzes, communicates, validates and translates business needs into artifacts to be consumed by delivery teams.
The Senior Business Analyst is a self-starter and a key member who works independently as well as with the Digital Experience Family, its vendor partner, various technology stakeholders, and internal customers, to enable business outcomes. The Senior Business Analyst will hit the ground running to assess processes and information streams, identifies use cases, and is proficient in the utilization of the appropriate tools, models and techniques as part of delivering desired outcomes. The Senior Business Analyst proactively builds relationships with business subject matter experts, and collaborates on requirements artifacts with delivery partners, influencing format and ensuring best practices for communicating requirements among stakeholder groups.
The Senior Business Analyst is recognized as a leader within the Digital Experience Technology Family and is an active contributor to the overall maturation of the team and its agile practices.
This position requires digital competencies, an ability to learn new solutions rapidly, the agility to respond to constant change, strong IT knowledge, as well as excellent communications and analytical skills. It also necessitates strong collaborative and relationship management skills given the high level of interaction.
What you will be doing:

• Understand business needs and capture them clearly and in an easily consumed format.

• Deconstruct complex technical solutions and explain them to a…