Senior Benefits Analyst (Hybrid Vancouver)

About this role

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business. The award-winning Boomi Enterprise Platform is the active data foundation that delivers essential agentic infrastructure enabling organizations to drive agentic transformation and harness the power of AI with secure, scalable connectivity. Trusted by over 30,000 customers and supported by a network of 800+ partners, Boomi helps organisations of all sizes achieve agility, efficiency, and innovation at scale. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

How You'll Make An Impact

The Senior Benefits Analyst supports the operations and continuous improvement of the company’s global benefits programs, including health and welfare plans, retirement programs, and leave policies. This role partners closely with internal stakeholders and external vendors to ensure programs are compliant, competitive, cost-effective, and deliver a strong employee experience.

The ideal candidate combines analytical capability, vendor management expertise, and operational excellence to support a growing and distributed workforce of 2,200 employees across 19 countries.

This is a hybrid role based in our Vancouver office, with in-office days Tuesday, Wednesday and Thursday.

What You'll Do

Benefits Service & Delivery

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Manage day-to-day administration of global benefit programs including medical, dental, vision, life, disability, retirement, and wellness programs.

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Field and resolve employee benefits inquiries, providing clear guidance on plan provisions, eligibility, and claims processes while coordinating with vendors and escalating complex issues as needed.

Leave of Absence Program Management

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Support administration of leave of absence programs including FMLA, state and local leave programs, parental leave, disability leave, and other company leave policies.

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Lead the design, testing, and continuous improvement of leave workflows and system configurations, driving process optimization, automation, and scalability across programs.

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Coordinate leave cases with third-party administrators and internal stakeholders to ensure accurate leave tracking and payroll impacts.

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Serve as a point of contact for employee and manager questions related to leave policies, eligibility, and processes.

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Partner with HR, Payroll, and vendors to resolve leave-related issues and ensure accurate pay and benefit continuation during leave.

Vendor Management

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Serve as operational point of contact for benefits vendors and consultants.

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Partner with vendors, brokers, and internal stakeholders to ensure accurate plan administration, holding vendors accountable for service delivery

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Track vendor performance, responsiveness, and service levels.

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Maintain open items logs and ensure timely resolution of outstanding issues.

Compliance & Governance

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Support compliance with U.S. and global regulatory requirements including ERISA, ACA, COBRA, HIPAA, and GDPR.

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Assist with preparation and distribution of required notices and filings.

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Support 401(k) governance processes, including 401(k) non-discrimination testing and annual audits.

Analytics & Reporting

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Assist with configuration and maintenance of benefit enrollment system and vendor integrations (e.g., HRIS, payroll, and vendor platforms)

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Identify root causes of issues by auditing and troubleshooting data…