Senior Analyst, Business Transformation Office

About this role

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

The Business Transformation Office (BTO) partners with Revenue Operations, Sales, Marketing, Customer Success, Finance, and IT to simplify how Elastic operates and help our global go-to-market organization scale.

As a Business Transformation Program Analyst, you will support projects from intake through delivery, coordinating Salesforce enhancement requests, gathering business requirements, documenting processes, and partnering with business stakeholders and IT to deliver scalable solutions.

This is a great opportunity for someone early in their career who enjoys solving problems, working with data, and guiding operational improvements.

What You'll Do

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Coordinate the end-to-end intake, prioritization, and delivery of Salesforce enhancement requests.

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Partner with business stakeholders to gather requirements, document processes, and clarify business needs.

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Serve as the primary liaison between Revenue Operations and IT delivery teams.

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Track project timelines, action items, risks, and key operational metrics.

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