Senior Account Manager, Paid Social (Remote)

About this role

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

About the Role

The Senior Account Manager – Paid Social role is an account management and leadership role meant for a paid social advertising wizard who loves developing strategy and executing on that strategy in ad platforms for B2C clients. The ideal candidate wants to join a thriving digital agency that is hyper-focused on client performance and ROI. You should be confident in your ability to drive improvements in account performance, while contributing to a collaborative team environment. You will be expected to push the outer limits of your paid social advertising knowledge through continuous testing and immersion into industry trends.

Client Revenue Oversight:

• Serve as the main point of contact and client channel lead clients, while supporting the larger team across various projects

• Revenue & retention responsibilities for managed accounts

• Participate in onboardings, renewal calls, and other important client communications

• Drive overall account strategy, forecasting, and planning

• Analyze performance data and KPIs

• Develop weekly client meeting content to track progress toward client goals

Paid Social & Process:

• Maintain excellent standards and quality of service

• Think creatively to develop innovative tactics and strategies that drive results

• Contribute to projects, process changes, and roll-outs

• Assist with trainings on new features and services

• Create best practices, and assist in developing process documents

About You

The essentials:

• 2-3+ years of direct paid social client management including Meta and TikTok advertising strategy development, execution & client relationship management

• Experience analyzing backend sales data to drive business outcomes

• Passion for crunching numbers, analyzing data in Google Analytics, Facebook Business Manager, and navigating Excel spreadsheets

• You are a communication guru when presenting digital marketing strategy to executive audiences

• You frequently find yourself stepping into leadership roles and want those around you to succeed

• Not afraid to get in the weeds, but still able to see the trees, forest, and ecosystem

• ‘Driven’ and ‘Innovative’ are attributes commonly associated with you

• 4-year college degree or equivalent work experience

Not a must, but a plus:

• An expert in Google Analytics and Pixel integrations

• Experience in creative reporting platforms such as Motion

• Directly managed paid social budgets of $100,000+ in monthly ad spend

Please note that even if you do not meet all of the above criteria, we encourage you to apply!

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

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What We Offer

Benefits

• Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!

• Generous PTO and 15 company-wide holidays