Senior Account Manager

About this role

Position: Senior Account Manager
Compensation:Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $69,000 - $88,000 plus bonus potential. ​Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.
We are Agency FIFTY3
Be part of a growing team that’s changing the way marketing is done in the real estate industry.We thrive off of being curious and are constantly striving to impact change, produce the best work, look for ways to innovate, and challenge the status quo. From advanced digital marketing to high-quality creative and websites, we take pride in our client deliverables and stand behind our work.
Our love for marketing is rooted in our culture. Winner of Built in Colorado’s Best Place To Work and over 50+ marketing awards, we’re a group of passionate team members who collaborate together, are committed to growth and development, and spend time recognizing the team’s achievements.
Agency FIFTY3 is headquartered in Denver, CO, with the flexibility to work remotely across the United States. We are committed to building and sustaining a diverse, equitable, and inclusive environment where everyone feels comfortable to bring their best self to work. We value the diversity of backgrounds, perspectives, experiences, and skill sets in order to work together to be more representative of the customers and communities we serve.
Are you the Senior Account Manager we’re looking for?Our Senior Account Managers take a lead role in proactively communicating, consulting, and managing a comprehensive ecosystem of integrated marketing solutions in our Client Success Department. You will be a trusted advisor for our clients for cohesive marketing campaigns that span creative/branding, website development, and digital marketing to exceed client goals.
The ideal candidate for this role has a deep strategic marketing background, superior presentation and communication skills, and a nuanced understanding of how brand creative, web functionality, and digital media channels intersect to drive full-funnel business growth.
This position is responsible for:

• Strategically managing a portfolio of clients, often including key or more complex accounts, while providing mentorship and guidance to Account Managers. You'll be responsible for the overall strategic health and growth of your client portfolio.

• Engaging in deep strategic listening to uncover underlying business challenges, long-term goals, and market opportunities, anticipating needs the client hasn't articulated yet. You'll navigate complex strategic dilemmas, finding compromises that preserve the overall partnership value.

• Interpreting complex performance data across the full marketing landscape (website conversion health, creative campaign engagement, and digital media metrics) to derive strategic insights, advise on total budget allocation across all services, and manage overall health for your client portfolio.

• Maintaining client satisfaction by ensuring exceptional service and creating value for clients, leveraging strong account management and interpersonal skills. You'll serve as the primary liaison for day-to-day communication and ensure client feedback is seamlessly integrated into creative, web, and digital work.

• Growing and renewing client relationships by building effective, multi-channel marketing campaigns that leverage our full, integrated suite of services. You'll proactively identify client needs and articulate how our combined creative, web, and digital solutions directly address them to drive success.

• Proactively identify and solve complex, systemic business challenges that extend beyond individual projects, developing comprehensive strategies using our full suite of services to drive significant client growth and retention.

• Serve as the primary point of contact for your client team, bridging the gap between internal creative, web development, and digital media teams to ensure integrated, on-time, and on-budget campaign delivery.

• Possessing a deep understanding of the broader real estate landscape, including market trends and competitive dynamics, to inform holistic strategic recommendations.

• Interpreting, analyzing, and communicating monthly performance reports and results to clients based on their digital marketing programs. You'll identify basic performance issues and work with specialists to suggest tactical adjustments.

We’re looking for someone who has:

• A comprehensive grasp of our primary service offerings—Creative, Web, and Digital—combined with a sophisticated ability to synthesize these elements into unified brand strategies and execute complex, multi-channel initiatives.

• Demonstrated ability to think strategically, anticipate high-level questions, and develop comprehensive roadmaps for significant business outcomes.

• A self-motivated, disciplined professional who takes ultimate ownership of strategic success and proactively drives high-level initiatives with a strong sense of urgency.

• Masterful written and verbal communication, capable of translating intricate creative concepts and technical data insights into compelling, concise narratives for executive-level audiences.

• The ability to thrive in a fast-paced environment, balancing multiple complex projects, fostering cross-departmental synergy, and inspiring confidence across diverse internal specialist teams.

• A genuine customer service mindset focused on building deep, influential relationships and strategically expanding accounts to address long-term client needs.

Qualifications we’re looking for:

• Vast understanding of the broader marketing ecosystem, including how brand strategy, creative asset production, website UX/UI, and digital media channels (Google Ads, SEO, Paid Social)…