Senior Account Director (Hybrid)

About this role

<p>Are you a strategic healthcare communications leader who thrives on building trusted client partnerships, inspiring high-performing teams, and delivering programs that create meaningful impact? AXON is looking for a Senior Account Director to lead integrated client accounts, shape strategic communications initiatives, and help drive the continued growth of our agency.</p> <p>At AXON, we partner with healthcare organizations to tell the stories that matter — stories that advance science, improve patient outcomes, and spark meaningful change. As a Senior Account Director, you will play a pivotal leadership role, acting as a trusted advisor to clients while mentoring and developing the next generation of agency talent.</p> <p>AXON is seeking an experienced Senior Account Director who will lead complex healthcare communications programs from strategy through execution. You will oversee multidisciplinary teams, provide senior-level counsel to clients, and ensure programs are delivered with excellence, creativity, and measurable business impact. Your leadership will help strengthen client relationships, support agency growth, and foster a culture of collaboration and innovation across the business.</p> <p>As the Senior Account Director you will:</p> <ul> <li>Take a leading role in driving new business initiatives and identifying growth opportunities, with clear accountability for contributing to AXON’s revenue growth.</li> <li>Lead strategic client programs that deliver measurable business outcomes and exceptional client experiences.</li> <li>Provide senior-level strategic counsel across healthcare communications initiatives, ensuring programs align with client objectives and industry best practices.</li> <li>Inspire, mentor, and develop team members while fostering a collaborative and inclusive culture.</li> <li>Partner closely with multidisciplinary teams across AXON and the AVENIR GLOBAL network to deliver integrated, high-quality solutions.</li> </ul> <p>We are looking for a dynamic and collaborative leader who combines strategic thinking, strong relationship-building skills, and operational excellence to help advance AXON’s mission of igniting change in healthcare.</p> <h2>Responsibilities</h2> <ul> <li>Lead strategic healthcare communications programs from planning through execution, ensuring projects are delivered on time, on budget, and to the highest quality standards.</li> <li>Serve as a trusted advisor to clients by providing strategic counsel, leading senior-level discussions, and identifying opportunities for account growth.</li> <li>Foster strong collaboration across multidisciplinary teams to deliver integrated, innovative, and impactful client solutions.</li> <li>Oversee financial and operational management of accounts, including budgeting, forecasting, resource allocation, and workflow optimization.</li> <li>Mentor, coach, and develop team members while promoting an inclusive, collaborative, and high-performing culture.</li> <li>Maintain a strong understanding of healthcare trends, client industries, and competitive landscapes to provide informed strategic counsel.</li> <li>Collaborate with teams across AVENIR GLOBAL to maximize project success and innovation.</li> </ul> <h2>Candidate</h2> <p>The ideal candidate will have:</p> <ul> <li>Foundational knowledge of clinical research, trial conduct, and operational delivery.</li> <li>Proven experience developing compelling proposals, pitches and a strong passion for building new client relationships while identifying growth opportunities.</li> <li>Relevant qualifications in communications, marketing, life sciences, business, or a related field. Advanced degree considered an asset.</li> <li>8–10+ years of experience in healthcare communications, public relations, medical communications, or agency client services.</li> <li>Demonstrated experience leading complex client accounts and integrated communications programs.</li> <li>Strong strategic thinking and problem-solving abilities, with a track record of delivering impactful client solutions.</li> <li>Exceptional communication, presentation, and relationship management skills.</li> <li>Strong financial and operational management capabilities, including budgeting and forecasting experience.</li> <li>Proven people leadership experience with the ability to mentor, motivate, and develop high-performing teams.</li> <li>Experience working in fast-paced environments and managing multiple priorities effectively.</li> <li>A collaborative mindset and passion for advancing healthcare communications.</li> <li>Capability to work 3 days a week in-office.</li> <li>Ability to travel as required.</li> </ul> <h2>AI Culture</h2> <p>At AXON, we harness AI not to replace what makes us exceptional, but to elevate it. AI expands our reach, sharpens our insights, and accelerates discovery; but it is our people – curious, responsible, authentic, forward-looking and transparent – who turn that potential into meaningful impact.</p> <p>We are looking for candidates who are curious, adaptable and enthusiastic about embracing AI and emerging technologies as part of their everyday working practices.</p> <p>Successful candidates will demonstrate a growth mindset around AI and emerging technologies, shown through an openness to learning new tools, experimenting with innovative ways of working, and using AI responsibly and transparently.</p> <p>Whether your background is technical or non-technical, we value individuals who demonstrate…