Scrum Master

About this role

About Anchanto:

Anchanto helps all businesses to exploit the full potential of e-commerce. Our suite of SaaS Products enables companies globally to springboard omnichannel sales, scale fulfilment operations, and use intelligent data to grow their e-commerce, logistics & amp; warehousing activities. Leading brands, distributors, retailers, and logistic enterprises such as L’Oréal, Decathlon, or DHL Supply Chain rely on our technology to scale their local and global e-commerce operations.

Headquartered in Singapore and with more than 10 local offices across Asia-Pacific, the Middle East and Europe, we are growing rapidly and looking for ambitious people to join our teams to build the future successes of Anchanto.

Position Overview:
The Scrum Master is a key role at Anchanto, responsible for driving successful product deliveries, ensuring adherence to Agile processes, and managing scrum spin-offs. The role involves overseeing projects from kick-off to release, providing weekly status reporting to internal and external stakeholders, and acting as the single point of contact for engineering, QA, delivery, and customer-facing teams.

Key Responsibilities

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Cross-Team Coordination

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Facilitate daily stand-ups, sprint planning, and retrospectives.

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Conduct sprint reviews and backlog refinement sessions.

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Support capacity planning and ensure progress tracking and scope management.

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Manage communication between product, engineering, design, and other teams.

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Track project timelines, milestones, and deliverables.

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Resolve operational issues and remove blockers.

Process Management & Optimization

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Act as the guardian of the SDLC process, ensuring adherence to defined milestones, quality gates, and documentation standards.

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Facilitate stage reviews (requirements, design, build, test, release).

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Work with Engineering Managers to enforce coding standards, peer reviews, and test coverage targets.

Tool Administration & Support

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Manage product management tools (e.g., Jira, Aha!).

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Provide training and support for tool usage across teams.

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Ensure tool hygiene and data organization.

Resource Planning & Allocation

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Support capacity planning and resource allocation.

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Track team bandwidth and project workloads.

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Coordinate with project managers on timelines and dependencies.

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Assist with prioritization frameworks and backlog management.

Stakeholder Communication

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Prepare materials for leadership reviews and board meetings.

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Communicate project status and updates to stakeholders.

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Facilitate cross-functional meetings and workshops.

Quality Assurance & Compliance

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Define and track delivery KPIs including velocity, defect rates, schedule adherence, and deployment success rates.

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Work closely with QA to ensure quality metrics are met before go-live.

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Drive root cause analysis for delays, production incidents, and quality failures.

Essential…