SAP IS-U Billing Functional Consultant II - Remote Latam

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Location: Remote | LATAM
Employment Type: Full-Time

ABOUT THE ROLE

We are looking for an experienced SAP IS-U Billing Functional Consultant II to support, configure, and optimize SAP IS-U Billing solutions for utility clients. In this role, you’ll partner with business stakeholders and technical teams to analyze requirements, troubleshoot production issues, implement enhancements, and support end-to-end meter-to-cash processes.

This position combines project-based enhancement work with ongoing application support, helping ensure reliable, efficient, and scalable billing operations for enterprise utility environments.

WHAT YOU’LL DO

- Collaborate with business stakeholders to gather, document, and analyze business requirements for SAP IS-U Billing enhancements and projects.

- Configure, maintain, and support SAP IS-U Billing to meet evolving business needs.

- Configure and support key billing functions, including:

- Rates and operand configuration

- Billing schemas

- Bill corrections

- Budget billing

- Invoicing

- Bill print forms

- Participate throughout the full enhancement lifecycle, including requirements gathering, documentation, testing, training, deployment, and post-production support.

- Analyze, troubleshoot, and resolve production issues affecting billing operations.

- Develop functional specifications and collaborate with technical teams to deliver effective solutions.

- Maintain functional documentation, process flows, and user guides.

- Support data integrity, reporting, and compliance initiatives.

- Perform root cause analysis for billing issues and recommend long-term improvements.

- Execute and support testing activities for releases, upgrades, and production deployments.

- Collaborate with cross-functional teams supporting SAP FI-CA, Device Management, and Customer Service.

- Support service requests, defect resolution, and minor system enhancements.

- Ensure compliance with service-level agreements (SLAs) and operational support procedures.

- Participate in an on-call support rotation as needed.

- Stay current with SAP Utilities best practices, product updates, and emerging technologies.

WHAT WE’RE LOOKING FOR

REQUIRED QUALIFICATIONS

- 3–5 years of functional experience with SAP IS-U Billing.

- Hands-on experience configuring SAP IS-U Billing.

- Strong knowledge of:

- Rate configuration

- Bill print

- Billing exception analysis

- Understanding of utility meter-to-cash business processes.

- Experience supporting production environments and resolving billing-related issues.

- Strong business requirements gathering and functional documentation skills.

- Ability to evaluate impacts across Billing, FI-CA, Customer Service, and related SAP IS-U modules.

- Excellent communication skills with both technical and business stakeholders.

PREFERRED QUALIFICATIONS

- Experience with SAP FI-CA.

- Exposure to SAP Device Management.

- SAP S/4HANA Utilities experience.

- Experience working within an Application Management Services (AMS) or Managed Services environment.

- Experience using Jira.

- Previous experience within the utilities industry.

WHO YOU ARE

- Analytical – You enjoy solving complex business and system challenges.

- Business-Oriented – You understand how technology enables operational success.

- Collaborative – You communicate effectively and build strong partnerships across technical and business teams.

- Detail-Oriented – You produce accurate configurations, documentation, and testing results.

- Proactive – You identify opportunities for improvement and take ownership of solutions.

- Adaptable – You thrive in dynamic environments and embrace continuous learning.

JOIN US AND ENJOY THESE PERKS!

- Competitive Salary: Earn a USD salary that matches your skills and experience.

- Paid Time Off: We value work-life balance, offering PTO so you can recharge.

- Health Insurance Subsidy: Your health matters, and we help with a subsidy to cover your care.

- Salary Reviews every year!

- Paid Training and Certifications

Ready to put your puzzle-solving skills to the test? Join our team today!

Want to learn more about us?

LinkedIn: Puzzle https://www.linkedin.com/company/puzzle-tech-recruitment/
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