SAP HCM Delivery Manager

About this role

KEY RESPONSIBILITIES:
Manages a large SAP HCM and ABAP offshore delivery team performing application development and maintenance activities on client systems

• Ensure the offshore delivery team meets outsourced service commitments to the client

• Maintain client satisfaction

• Resolve issues that affect demand scope, quality, schedule, budget, and resources

• Manage demand, resources, user relationship, performance, and changes to the team

• Drive future growth of the delivery team

• Manage the operational and financial performance of the project

• Manage day-to-day relationships with teaming partners and suppliers

• Facilitate the identification of process improvements

TO QUALIFY:

• Bachelor's Degree in Information Technology, Computer Science or other relevant fields

• 5 years experience in IT project management and/or application maintenance in SAP

• Strong people management skills; ideally at least 5 years experience in managing large teams

• Experience in a multi-national, multi-disciplinary, virtual team environment

• Experience in client and/or service management

• Strong communication and interpersonal skills in a multi-cultural environment

Nice to Have:

• Solid work experience in functional and technical components of SAP HCM

• Knowledgeable in SAP ABAP programming

• PMP- and/or ITIL-certified

Originally posted on Himalayas