SAP ERCS Manager

About this role

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled,great placeto work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations,Songand Industry X with our deep industryexpertiseto create and deliver solutions and services for our clients. Our purpose is todeliver onthe promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us ataccenture.com.

InAccenture Consultingwe work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functionalexpertiseissupported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.

Within Accenture's Utilities Practice, weuse our deep industryexpertisein digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty.

Benefits of Working at Accenture:

• Impactful Projects with Leading Clients: Opportunity to partner with top-tier clients in the CNR Industry on transformative projects.

• Collaborative Work Culture: Join a dynamic and collaborative environment that values professional growth and development.

• Competitive Compensation and Benefits: Enjoy a rewarding compensation package, including extensive benefits.

Key Responsibilities:

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.

• Serve asa primaryclientcontact for senior executives, building trusted advisory relationships and ensuring alignment with client businessobjectives.

• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.

• Manage project teams,guidingjuniormembersandensuringproject delivery meets quality, timeline, and budgetary expectations.

• Lead business development activities byidentifyingnew opportunities, crafting proposals, andrepresentingAccenture’s Utilities practice in sales pursuits.

• Activelycontributeto thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.

• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.
Here's what you need:

• Minimum of 5 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery

• Minimum of 3 years of functional experience in/with SAP

• Expertise in Meter to Cash operations, functions, and technologies

• Expertisein major Customer Transformation and technology implementations (e.g., CIS replacements)

• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Bonus Points If:

• You have at least 2 years of experience in an advisory or consulting role

Professional Skill Requirements:

• You improvise and adapt to lead clients and teams through change and ambiguity

• You’vegained the trust of your clients and partnered with them to: design businessprocess, lead design thinking workshops, develop businesscase, deliver agile projects, develop new operatingmodel, manage talent and change, co-create intellectual property

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 09/14/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here: U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $94,400 to $293,800
Cleveland $87,400 to $235,000
Colorado $94,400 to $253,800
District of Columbia $100,500 to $270,300
Illinois $87,400 to $253,800
Maine $80,400 to $216,200
Maryland $94,400 to $253,800
Massachusetts $94,400 to $270,300
Minnesota $94,400 to $253,800
New York $87,400 to $293,800
New Jersey $100,500 to $293,800
Virginia $87,400 to $270,300
Washington $100,500 to $270,300
About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible…