Salesforce Scrum Master

About this role

Description
About Our Team
Our employees thrive in a culture that's fast-paced and ego-free, where innovation and collaboration are encouraged at every turn. We are an organization that provides federal agencies instant access to experienced and talented professionals who understand their unique challenges and know the most efficient ways to address them. We are continually investing in resources and talent, so we stay prepared with specialized teams in place who are experts in creating tailored technologies. Our solutions empower Federal organizations to grow, modernize, and succeed in a rapidly evolving landscape.
We value all voices and want to attract talent from all backgrounds. We're on the lookout for individuals who are passionate about technology and thrive in environments where problem-solving is approached with creativity and enthusiasm. If you're someone who enjoys continuously expanding your skill set while tackling real-world business problems, you'll feel right at home with us. Veterans and military spouses are especially encouraged to bring your unique and valuable experience to our team.
About the Role
We are seeking an experienced Scrum Master with strong communication skills and hands-on Salesforce project experience to join our fast-growing team. We're looking for team members who bring at least 3 years of practical/on the job experience as a Salesforce Scrum Master guiding teams through agile-scrum practices and values. Qualified candidates must have a valid Scrum Master certification and must be able to communicate and collaborate with a team of highly talented technicians and interact with the client. We're seeking Salesforce team membersto help modernize and enhance enterprise system that connects healthcare providers directly with millions of US veterans seeking clinical care. This role requires a deep understanding of business processes, excellent analytical skills, and expertise in Salesforce functionality to optimize the use of the platform in achieving organizational goals.
RESPONSIBILITIES

Work closely with Salesforce administrators and developers to create and maintain a backlog focused on solving customer challenges with Salesforce solutions.

Facilitate all agile/scrum ceremonies (planning, review, retrospectives, and daily stand up) and Agile Planning Events

Manage cross-team coordination in SAFe environments

Support Agile maturity, continuous improvement, and DevSecOps practices

Facilitate discussion, decision making, and conflict resolution

Coordinate with Product Owners and stakeholders

Work together with lead business analyst to support release planning

Support product team in ensuring business requirements are well refined and meet development team’s definition of ready

Participate in scrum of scrums and report on team health and progress

Track sprint metrics, release progress, and dependency management

Effectively monitor and communicate team status/progress to key stakeholders

Collaborate with quality assurance teams to ensure the reliability and functionality of Salesforce solutions.

Collaborate with integration teams to ensure seamless data flow between Salesforce and other systems.

Work closely with Project Management team to maintain release scope and schedule

Remove impediments to improve team velocity and ensure development team stays on schedule

Promote quality, automation, and delivery predictability

TAG:
TAG: INDMJC
Requirements
QUALIFICATIONS

3+ years Scrum Master experience on Salesforce programs guiding teams through agile-scrum practices and principles

Ability to perform simple Salesforce configuration changes

Excellent understanding and hands on experience with multiple Agile frameworks (Scrum, Kanban, SAFe)

Ability to guide the team through agile-scrum practices and values

Ability to coach the team to higher levels of scrum maturity

Ability to remove impediments by identifying the right resources and pushing issues to resolution

Ability to lead multiple scrum teams simultaneously

Understanding of Salesforce delivery lifecycle

Oversee design and development efforts to ensure build plans, sprint plans, and any other required deliverables are ready on time

Experience with agile-scrum tools (Jira experience is a plus) including the ability to create dashboards and reports

CSM, PSM, SAFe Scrum Master, SAFe Advanced Scrum Master, Salesforce Administrator Certified preferred

Ability to earn Public Trust clearance

Originally posted on Himalayas