Sales Operations Associate

About this role

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>WHO WE ARE</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a <strong><em>Remote First</em></strong> organization with a strong commitment to excellence, innovation, and customer satisfaction.</span></p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What You'll Do</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You will be the operational engine behind Edmentum's sales organization, designing the systems and processes that allow our sales teams to move faster, plan smarter, and perform with confidence. This is a high-impact individual contributor role at the intersection of data, process, and cross-functional partnership, and your fingerprints will be on the planning cycles and frameworks that drive how we go to market.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">In this role you will:</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Own the territory planning process from data compilation to system maintenance, ensuring our sales teams always have accurate, up-to-date territory assignments as the business evolves.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Build and maintain quota models, lead review cycles with sales leadership, and monitor performance throughout the year to surface discrepancies early and keep teams on track.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partner with Finance and HR on compensation plan design and cost modeling, then serve as the go-to resource for sales reps who need clarity on how their plans work and what they've earned.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Identify and eliminate process friction through documentation, optimization, and hands-on support for inbound ops requests, so reps spend more time selling.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborate across Finance, Marketing, and Customer Success to align on shared processes, data definitions, and planning cycles that keep the broader revenue organization moving in sync.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Who You Are</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You have a bachelor's degree or equivalent experience in an analytical, business, or technical discipline.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You have 1 to 3 years of experience in sales operations, revenue operations, or a closely related function.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You have end-to-end experience with a sales planning process, including territory design, quota capacity planning, and compensation administration.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You have a strong grasp of sales metrics and forecasting, and you know how to use data to drive operational decisions.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You are proficient with CRM platforms, particularly Salesforce, and have experience with sales tools such as Clari.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You are a clear, concise communicator who can explain complex processes and decisions to both field reps and executive stakeholders.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You have demonstrated…