Sales Executive

About this role

Handle leads by:
(1) Managing high-intent unit and project requests by connecting customers with developer sales and ensuring closure
(2) Classifying intent and routing them to the correct funnel/team with speed and accuracy

Key Responsibilities

Direct Sales Support (Developer Connector)

• Handle customers requesting specific units or projects: validate request, budget fit, and purchase readiness.

• Connect customers with developer sales and follow up to maintain momentum.

• Track milestones and ensure momentum: reservation steps, documents, confirmations, appointment coordination.

Intelligent Routing & Lead Qualification

• Review inbound leads across channels (calls, forms, WhatsApp, app/web signals)

• Identify customer intent and classify into the correct funnel (Primary/Resale/Now/Unlocked/Shares).

• Maintain strict SLAs for first action and correct assignment.

Operational Excellence

• Maintain accurate CRM data and follow playbook while maintaining customer-first communication quality

• Participate in QA reviews and coaching, implement feedback immediately.

• Flag recurring routing issues and developer friction points to help improve the system.

Requirements

• 6+ months to 2 years of experience in sales operations, inside sales, telesales or leads management roles.

• Strong communication skills

• Excellent written and spoken Arabic and English.

• Ability to work under pressure with high lead volume and strict SLAs.

• Clear ethics: consistent application of routing rules and accurate documentation.