Sales Development Representative (part-time)

About this role

Location: Onsite · Venice Beach, CA Type: Part time

About Us tapouts is a fast-growing startup on a mission to reach a million kids with the social-emotional skills they need to thrive. Every week, thousands of kids ages 4 to 16 join a 30-minute tapouts pod on Zoom, where certified coaches help them build resilience, emotional awareness, and the tools to handle life's hardest moments. Thousands of families have already joined, and thousands more sign up every month. We're just getting started.

About the Role As a Sales Development Representative (part-time), you'll be on the front lines of tapouts' phone sales channel, having real conversations with parents that drive subscription growth. Beyond converting leads and trials, you'll play a genuine parent success role, guiding families through a decision that matters to them and connecting them to a program that changes kids' lives. The core of the role is lead calling and trial calling, with room to grow into retention, re-engagement, and areas we're still building out. We're a team that moves fast and welcomes new ideas. You'll work onsite at our Venice Beach office alongside a collaborative, high-energy team.

Key Responsibilities Reach out to parents who haven't completed enrollment and guide them through scheduling their first trial Handle trial conversion calls, welcome calls, no-show recovery, and re-engagement outreach at every stage of the parent journey Follow established scripts and objection handling playbooks while keeping conversations natural and empathetic Accurately disposition and log every call in the CRM Meet or exceed conversion rate and SLA targets Flag patterns and share feedback that improves the sales motion Requirements 1–2 years of phone sales or customer-facing experience Comfortable and confident on the phone — you connect easily with people Detail-oriented and consistent with CRM logging and follow-up Thrives in a fast-paced startup environment Experience in education, EdTech, or coaching is a plus Being a parent is a big plus, we're looking for people who genuinely understand what families go through, and who connect with the mission on a personal level

This is a part-time role with a 3-month initial term and a clear path forward. Based on performance, we anticipate the opportunity to transition into a full-time position.

Why tapouts You'll be working onsite in our Venice Beach office, side by side with a founding team that moves fast and cares deeply, both about the kids we serve and the people who help us grow