Sales Development Representative

About this role

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About Dialpad<br></strong></span><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Visit <a href="https://dialpad.com/">dialpad.com</a> to learn more.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Being a Dialer</strong></span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits:<strong> Scrappy, Curious, Optimistic, Persistent, and Empathetic</strong>.</span></p></div><p><span style="font-size: 12pt;"><strong>Your role</strong></span></p> <p><span style="font-size: 12pt;">As a Sales Development Representative, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll collaborate with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision makers. You’ll connect with prospects using  all communication channels (phone, email and social media). In addition, you’ll bring your confidence, commitment and love of winning to hone your craft and launch yourself into a successful sales career!</span></p> <p><span style="font-size: 12pt;">This position reports to our Director, Sales Development and is based in our Temep, AZ Office.</span></p> <p><span style="font-size: 12pt;"><strong>What you’ll do</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Consistently meet or exceed quota of sales qualified opportunities for Dialpad’s Account Executive team.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Embrace a growth mindset by prioritizing sales enablement activities.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Enthusiasm to learn and implement various sales methodologies such as SPICED and BANT.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator and Dialpad.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Skills you’ll bring</strong><em> </em></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">1+ year of experience in a Sales Development or similar customer-facing role.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Efficient, organized and detail-oriented.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Highly motivated and committed to achieving success, both individually and within a team.</span></li> <li style="font-size: 12pt;"><span style="font-size:…