Sales Coordinator

About this role

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary

The Sales Coordinator plays a key role in supporting the sales team by handling administrative tasks, coordinating with clients and team members, and ensuring smooth day-to-day operations. This individual acts as the backbone of the sales team, enabling them to focus on driving revenue and building customer relationships.

Key Responsibilities

• Sales Support

• Assist the sales team with documentation, quotations, proposals, and presentations.

• Ensure all client requests and inquiries are addressed promptly.

• Coordinate and maintain records of client interactions, contracts, and deals.

• Order Processing and Management

• Manage and process purchase orders, sales orders, and invoices.

• Customer Relationship Management

• Maintain customer databases and update records in CRM software.

• Coordination and Collaboration

• Act as a liaison between the sales team, clients, and other internal departments such as marketing, finance, and operations.

• Schedule meetings, calls, and sales presentations.

• Reporting and Analysis

• Prepare sales reports, performance metrics, and forecasts.

• Analyze market trends, competitor activities, and customer feedback to provide insights to the sales team.

• Ensure compliance with company policies and regulations.

Requirements

• Proven experience in a sales support or coordination role (1+ years preferred).

• Familiarity with CRM tools and Microsoft Office Suite (Excel, Word, PowerPoint).

• Strong organizational and multitasking abilities.

• Excellent written and verbal communication skills.

• Customer-focused with problem-solving aptitude.

• Ability to work independently and in a team environment.

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).