Sales Commissions & Accounts Receivable Coordinator

About this role

About Bell Bros:

At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.

The Role

The Accounts Receivable & Commissions Coordinator manages the accurate and timely processing of sales commissions, installer task pay, accounts receivable, payment reconciliation, and ServiceTitan administration. Working across Sales, Installation, Payroll, Accounting, and Operations, this role helps ensure employee compensation, customer payments, financing activity, and financial records are processed accurately and in accordance with company policies.

This role is well suited to a detail-oriented professional with strong analytical and organizational skills and experience in commissions, performance or task-based pay, financing, payment processing, accounts receivable, reconciliation, and payroll support. The Coordinator also supports reporting, administrative projects, system data integrity, and cross-department initiatives.

Key Responsibilities

Sales Commissions

• Maintain a thorough understanding of commission pay plans for HVAC, Window, Plumbing and Drain, and Electrical sales.

• Accurately calculate commissions according to approved compensation plans.

• Apply approved drops, discounts, dealer fees, and financing impacts correctly when calculating commissions.

• Understand financing structures and ensure dealer fees are properly treated as allowable commission reductions when applicable.

• Enter commission adjustments into ServiceTitan for Comfort Advisors and technicians.

• Verify all customer payments have been received prior to releasing commissions.

• Partner with Sales Management to investigate and resolve commission discrepancies, corrections, and missed items.

• Maintain complete documentation supporting commission calculations, approvals, and adjustments.

• Ensure all commissions are processed accurately and submitted on time for payroll.

Installer Task Pay

• Maintain a full understanding of installer task pay structures across all installation departments.

• Accurately calculate installer task pay based on completed work and approved task rates.

• Enter and verify task pay in ServiceTitan for all installation departments.

• Review task pay submissions for completeness and accuracy.

• Work closely with Installation Management to identify and correct discrepancies, omissions, or errors in task pay.

• Ensure task pay is submitted accurately and on time for payroll processing.

Terminated Employee Commissions & Performance Pay

• Coordinate with HR, Management, and Payroll on any commissions or performance pay owed to terminated employees prior to their final…