Sales Account Manager

About this role

Nasoft is hiring for one of its clients, a leading company specializing in Accounting and ERP Services.
We are currently looking for a detail-oriented and client-focused Account Manager with a strong accounting background to manage and maintain long-term client relationships, ensure accurate account management, and facilitate smooth coordination between clients and internal teams.
The ideal candidate will have strong communication and interpersonal skills, along with a solid understanding of accounting principles, invoicing, payments, and account reconciliation. The candidate should also be highly organized, detail-oriented, and capable of effectively managing multiple client accounts and priorities.
Key Responsibilities

• Manage and maintain strong, professional relationships with assigned clients.

• Act as the main point of contact for clients regarding account-related matters.

• Follow up with clients on invoices, payments, outstanding balances, and collections.

• Prepare, review, and track invoices and account statements.

• Monitor client accounts and ensure accurate and up-to-date financial records.

• Perform account reconciliations and identify discrepancies when needed.

• Coordinate with the Finance and Accounting teams to resolve payment and billing issues.

• Follow up on overdue payments and maintain accurate records of collection activities.

• Handle client inquiries related to invoices, payments, balances, and account statements.

• Prepare regular account reports and provide updates on account status.

• Ensure all client transactions and account information are properly documented.

• Support the preparation of financial reports and account summaries when required.

• Identify potential account issues and escalate them to the relevant team when necessary.

• Coordinate with Sales, Finance, Operations, and other internal teams to ensure a smooth client experience.

• Maintain confidentiality and accuracy when handling client and financial information.

Requirements

• Bachelor’s degree in Business Administration, or a related field.

• 2–3 years of relevant experience in Sales Account Manager or a similar role.

• Strong communication and client relationship management skills.

• Excellent follow-up and organizational skills.

• Strong attention to detail and accuracy.

• Good analytical and problem-solving skills.

• Proficiency in Microsoft Excel and accounting/ERP systems.

• Ability to manage multiple accounts and priorities effectively.

• Good command of English, both written and spoken.

• Previous experience in a client-facing role.

• Experience working with international clients or handling accounts in different currencies.

• Experience with CRM, ERP, or accounting software.

• Strong negotiation and follow-up skills, particularly in payment collection.
Benefits

• Working days : 5 days / week

• Working hours : 8h

• Social Insurance Provided

• Medical Insurance provided

• Working Model : Onsite

• Working Location : Kuwait